Universal to Customer, Partner, and Employee Experience

Events to Multiply CX Value

90-minute sessions for Asia + Oceania and for EMEA + Americas.

4 revenue roadblock masterminds and 5 value muliplier masterclasses:

Events to Multiply CX Value

90-minute sessions for Asia + Oceania and for EMEA + Americas.

For customer experience, partner experience, and employee experience universally.

Performance Masterminds
Performance Masterminds

January or May or September

Stop habits that silo outcomes for customers and the business.

Efficiences Masterminds
Efficiences Masterminds

February or June or October

Stop habits which disrespect customers in cost containment.

Growth Masterminds
Growth Masterminds

March or July or November

Stop habits which cut corners, silo launches, over-promise, spoil retention.

Strategies Masterminds
Strategies Masterminds

April or August or December

Stop habits that silo strategies from core-growth customers’ aims.

CX+EX+PX Metrics Module

Tie CX, EX, PX metrics to financials, leading and lagging indicators.

CX+EX+PX Insights Module

Inspire greatness via CX, EX, PX insights, especially when combined.

CX+EX+PX Design Module

Multiply growth via CX/EX/PX-led design for products, processes, etc.

CX+EX+PX Culture Module

Fast-track aligned engagement and leadership for customer-centered growth.

CX+EX+PX Strategy Module

Integrate corporate + CX/EX/PX strategy and governance for high-growth maturity.

4 Revenue Roadblock Masterminds:

  1. Performance: January or May or September.
  2. Efficiencies: February or June or October.
  3. Growth: March or July or November.
  4. Strategies: April or August or December.
MastermindsJan-Feb

5 Experts + Enthusiasts + CCXP Masterclasses:

  1. Metrics
  2. Insights
  3. Design
  4. Culture
  5. Strategy
Masterclasses Jan-Feb

Pro Tip: Type “Asia” or “EMEA” or “CCXP” or other keyword in the Search box.

Pro Tip: Type “Asia” or “EMEA” or “CCXP” or other keyword in the Search box. Show by grid view or calendar view.

“I’ve been through 4 modules so far and your materials are really excellent!!! I love it.
What I like most is the additional support questions in the quiz to help you understand the perspective.
I just wish I would have used it before.”

— Bruce Liu, Cognizant (Hong Kong)

“This course is certainly among the best CX content I’ve ever found.
It unites concepts and application. It’s a CXM system connected with business results.
Thank you very much for your attention and interaction throughout the process.”

— Elaine Mazzon, PhoneTrack (Brazil)

“I am so thankful for your support and endless help during my CCXP journey!”
— Raneem Al Deejain, CCXP, My Clinic KSA (Saudi Arabia)

“The ClearAction course enabled me to bring all my CX knowledge together
and study at my own pace, so that I was ready to take the exam when I was ready.”

— Laurence Fox, CCXP, SHAPE Australia

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We’re grateful to influence these clients

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“I highly recommend ClearAction! You’ll sharpen your focus with actionable insights and tools you can apply on the job the next day!”
MaryAnn MonroeMaryAnn Monroe, CCXP, Maximus
“Thanks for your guidance and prep. I highly recommend ClearAction to anyone seeking to understand CX.”
Aaron MosbyAaron Mosby, CCXP, TTEC Digital
“ClearAction brings expert level insights to customer experience practices. Lynn Hunsaker’s competence in CX is unmatched.”
Kenneth HamptonKenneth Hampton, Acceptance Insurance
“Time well invested. Get introduced to Strategic Impact practices so we evolve from the past practices. Highly recommended.”
Balakrishna MurthyBalakrishna Murthy, CCXP, Carrefour
“Always grounded in deep experience, knowledge of CX best practices, and industry network!”
Gloria GuptaGloria Gupta, FCXP, American Medical Association
“Une riche ressource claire et précise au sujet de gestion de l’expérience client, le contenu que je n’ai pas trouvé ailleurs.”
Tatiana YakovenkoTatiana Yakovenko, UX Design Specialist
“ClearAction calmly and concisely communicates ideas that stick in your brain and make you look at the work you’re doing differently.”
James DodkinsJames Dodkins, Pegasystems
“Plenty of actionable takeaways! Always a pleasure.”
Clare MuscuttClare Muscutt, Women in CX
“Súper bien, ella siempre está disponible y brinda una orientación completa para el entendimiento de los cursos.”
Sonia ZavalaSonia Zavales, CCXP, SONICXcorp
“ClearAction is a trail-blazer and an impactful leader in the development of the CX practice globally.”
Rolu AdebolaRolu Adebola, Diversiboard
“Grateful to ClearAction mentorship. I will certainly continue to use this knowledge throughout my career.”
Jenna Harwood PepersJenna Harwood-Pepers, CCXP, PointClickCare
“Très utile et pratique, aider les organisations à passer à un niveau supérieur.”
Tatiana YakovenkoTatiana Yakovenko, UX Design Specialist
“This is certainly among the best CX content I’ve ever found, uniting concepts and application.”
Elaine MazzonElaine Mazzon, PhoneTrack
“Worth every minute and dollar invested! To establish or operationalize CX for results, look no further. Fully recommended!”
Tatiana RamirezTatiana Ramirez, CCXP, InteractionCX
“I highly recommend ClearAction’s Experience Leadership Mastery to up your CX game.”
Mary Catherine Plunkett, CCXP, Autodesk
“ClearAction has been recommended to everyone asking me how to pass the exam.”
Shatha Balto, CCXPShatha Balto, CCXP, My Clinic KSA
“ClearAction is not just good for exams. It applies to the real work.”
Bruce Liu, CCXPBruce Liu, CCXP, Cognizant
“Thanks for great resources that made the exam questions feel very approachable and intuitive.”
Jenna Harwood PepersJenna Harwood-Pepers, CCXP, PointClickCare
“Thank you for sharing your excellent view and knowledge on CX and CXM.”
AnneMarie JansAnneMarie Jans, Salta Group
“ClearAction has been a valuable resource to me. You have unending knowledge.”
Patty Soltis, CCXP, Moffit Cancer Center
“This is a true proposal for a customer experience management system connected with business results.”
Elaine MazzonElaine Mazzon, PhoneTrack
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How can I help?