Solve CX/EX

Overcome challenges in customer, partner, and employee experience

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Renews at $20.00 / Month

Membership in CX Value Multipliers Forum

Online expertise-building community: Friends, Bronze, Silver, Gold tiers
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Experience Design

Design, improvement, service delivery/recovery, project, process, risk mgt
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Lite Lean / Six Sigma for Experience Management

Customer-centered prioritization, decisions, and improvements for huge wins
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Coaching

Boost your performance with 1-3 mini-sessions
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Fireside Chat

Up-level your group fast with a live or recorded chat up to 60 minutes.
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Any Topic Mastermind

Personal 45-minute live remote workshop for any topic you choose
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Internal Engagement Value Dashboard

15 formulas in money calculation spreadsheet with pro tips for actioning
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Insights Usage Rate Dashboard

18 formulas in money calculation spreadsheet with pro tips for actioning
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CX Turnaround Value Dashboard

15 formulas in money calculation spreadsheet with pro tips for actioning
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CX Masterminds

Remove revenue roadblocks at the root causes with low exrtra work/budget
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Performance Mastermind

Remove revenue roadblocks: out-of-sync handoffs, purpose, outcomes, reward.
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Growth Mastermind

Solve revenue roadblocks: rushed launches, over-promise, over-engage.
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Strategies Mastermind

Solve revenue roadblocks: silos, promise vs. deliver, self-centric.
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Efficiencies Mastermind

Solve revenue roadblocks: cost silos, shrinking budget, shrinkflation
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Full Series CX=EX=$ Masterminds

Create your solutions to revenue roadblocks in 90-min. interactive sessions
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