Gold Membership

CX Value Multipliers: Growth=CX=EX

Multiple colleagues upskill together . . .

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6 A’s success factors for multiplying value of customer, partner, and employee experience:

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Gold Membership includes:

• 5-Minute Guides and discussions for 6 A’s to multiply value of experience management.
  • 6 A’s: Ask >> Absorb >> Adopt >> Apply >> Account >> Applaud.
  • Guides: how-to, stories, audio clips, video clips, assessments, checklists, etc.
  • Discussions: Q&A, examples, celebrations, small groups, 1-on-1, and more.
  • Challenge Series of 5-minute guides for easy application in your work (Silver and Gold only).
  • Opportunity to publish your own 5-minute guides (Bronze, Silver, or Gold only).

• Member-only events: community calls, webcast conversations, hackathons, etc.
• Earn points for perks and preferred access.
• 1 Self-paced module each quarter for each colleague: (1) Intended Outcomes, (2) Trust & Partnering, (3) Rise Above Assumptions, (4) Questions to Motivate, (5) Listen to Illuminate, (6) Communicate Remotely, (7) CX Financial Savvy, (8) CX Lite Lean/Six Sigma, (9) Stakeholder Motivation — or CX+EX+PX Enthusiast, Expert, CCXP level — (10) Metrics, (11) Insights, (12) Design, (13) Culture, or (14) Strategy. $500 value/year.
  • Keep access as long as your Bronze, Silver, or Gold membership is active.
• CX Value Multipliers newsletter:
  • Weekly edition is free to all members.
  • Premium weekly money value calculator (for Bronze, Silver and Gold only).
  • $50 value.

• 2 Hours Coaching per year (Silver and Gold only).
  • Solve a challenge you’re facing with stronger, faster results.
  • $600 value.
• OR 1 Fireside Chat per year (Silver and Gold only).
  • Discussion, interview, or Q&A session with Lynn Hunsaker.
  • For your team, company, partners, or customers.
  • About customer experience (CX), employee experience (EX), and partner experience (PX).
  • For celebrations (CX Day, etc.), offsites, development, clips for workshops, intranet, etc.
  • $600 value.

“I really appreciate the way you have integrated project management, change management and customer experience management in a short time. It has been a fantastic experience.”

• 1 Customer-Centric Growth Accelerator per year (Gold only).
  • Online portal for your organization.
  • 7 keys to customer-centric growth: pro tips.
  • Assess quarterly or semi-annually or monthly.
  • Select your progress roadmap for 7 keys.
  • Embed progress in your culture: organizational learning.
  • Apply to customer experience (CX), employee experience (EX), and partner experience (PX).
  • $600 value.

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CX Value Multipliers Forum shows you how to multiply cost savings, profit, and revenue

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Gold Membership

CX Value Multipliers: Growth=CX=EX Multiple colleagues upskill together . . . . . . . . . . . . . . . ….

$200.00 Renews $200.00 / Month

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