https://clearaction.com/course/ask-the-right-questions/

How to “sync with customers” in conversations with your customers:
a) Advantages of Good Questions
b) What are Good Questions?
c) Focus on What Customers Care About
Self-Assessment
Topic Mastery

Module 1Ask the Right Questions
Unit 1a) Advantages of Good Questions
Unit 2Exercise a) Advantages of Good Questions
Unit 3b) What are Good Questions
Unit 4Exercise b) What are Good Questions?
Unit 5c) Focus on What Customers Care About
Unit 6Exercise c) Focus on What Customers Care About
Unit 7d) Self-Assessment - Questions
Unit 8Exercise d) Self-Assessment - Questions
Unit 9Exercise d) Topic Mastery - Questions