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$5.00
Membership in Walk The Talk Forum
Inspire your company to walk the talk: Friends, Bronze, Silver, Gold tiers
Improve Experiences
Their prosperity is your prosperity: saving time, resources and stress for them will multiply your growth
All Categories
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$95.00
Experience Design
Design, improvement, service delivery/recovery, project, process, risk mgt
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$125.00
Lite Lean / Six Sigma for Experience Management
Customer-centered prioritization, decisions, and improvements for huge wins
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$200.00
Any Topic Mastermind
Personal 45-minute live remote workshop for any topic you choose
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$600.00
Fireside Chat
Up-level your group fast with a live or recorded chat up to 60 minutes.
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$350.00
Customer Engagement: Goal Booster
Prevent silos, over-promising, red tape, rushed mindsets, mercenary tactics
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$350.00
Connecting CX and EX: Goal Booster
Manage the intersection of customer + employee value, values, outcomes
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$350.00
Journey Management: Goal Booster
Segment by expectations and engage internally for root-cause actions
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$300.00
Process Efficiency: Goal Booster
Win-win approach to lower costs, less friction, and trade-offs
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$800.00
Internal Engagement: Goal Booster
Speak the lingo of every functional area to engage them in big win-wins
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$50.00
Internal Engagement Value Dashboard
15 formulas in money calculation spreadsheet with pro tips for actioning
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$50.00
CX Value Enhancement Dashboard
Show money for enhancing value to customers: 12 formulas and pro tips
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$50.00
CX Turnaround Value Dashboard
15 formulas in money calculation spreadsheet with pro tips for actioning
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$50.00
CX Mistake-Proofing Value Dashboard
15 formulas in money calculation spreadsheet with pro tips for actioning