Actionable Insights

Make it easy for managers to absorb, adopt, and apply voice of customers, partners, and employees

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Membership in Walk The Talk Forum

Inspire your company to walk the talk: Friends, Bronze, Silver, Gold tiers
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Experience Insights

Actionable segments, samples, mapping, scales, questions, outer loop.
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Experience Design

Design, improvement, service delivery/recovery, project, process, risk mgt
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Coaching

Boost your performance with 1-3 mini-sessions
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Data Quality for AI: Goal Booster

Get far more value from AI queries with unbiased comprehensive data
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CX/CS Tech Selection & Implementation: Goal Booster

Make a difference to your corporate goals in how you choose + use tech
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Connecting CX and EX: Goal Booster

Manage the intersection of customer + employee value, values, outcomes
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Journey Management: Goal Booster

Segment by expectations and engage internally for root-cause actions
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Any Topic Mastermind

Personal 45-minute live remote workshop for any topic you choose
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