CCXP Power Guides

Power Guides are 15-minute lessons with videos, quiz, and links to examples and resources

Save time and money: focus on the subtopics you need.

There are 4 Power Guides in each CCXP Module: 4 x 5 modules = 20 Power Guides in complete course.

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See a Preview of a Power Guide

2-minute peek into Power Guides
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Return on Investment: Metrics Power Guide

ROI, retention, wallet share, market share, indexes, leading indicators
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Analytics: Metrics Power Guide

Data mining, correlation, predictive analytics, multivariate analysis
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Market Truth: Metrics Power Guide

Avoid bias, prevent skewed results, build credibility, max actionability
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VoC Who: Insights Power Guide

Prepare first for who to ask and who will receive customer insights
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Pre-Test Your Expertise

Quickly discover which subtopics to focus on
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