CCXP Power Guides • ClearAction Continuum

CCXP Power Guides

Power Guides are 15-minute lessons with videos, quiz, and links to examples and resources

Save time and money: focus on the subtopics you need.

There are 4 Power Guides in each CCXP Module: 4 x 5 modules = 20 Power Guides in complete course.

$25.00

Strategy for CX+EX+PX: 1st Strategy Power Guide

8 building blocks of experience management strategy.

$25.00

Strategy Governance: 2nd Strategy Power Guide

How to set up org structure, positioning, coordination, and accountability.

$25.00

Strategy Planning: 3rd Strategy Power Guide

Align Experience Management to enterprise goals, strengths, and needs.

$25.00

Strategy Analysis: 4th Strategy Power Guide

Evaluate commercial, operational, and experience forces and opportunities.

$25.00

Return on Investment: Metrics Power Guide

ROI, retention, wallet share, market share, indexes, leading indicators

$25.00

Analytics: Metrics Power Guide

Data mining, correlation, predictive analytics, multivariate analysis

$25.00

Market Truth: Metrics Power Guide

Avoid bias, prevent skewed results, build credibility, max actionability

$45.00

Pre-Test Your Expertise

Quickly discover which subtopics to focus on

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