Drive Change

Manage motivations and actions for significant outcomes

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Renews at $20.00 / Month

Membership in CX Value Multipliers Forum

Online expertise-building community: Friends, Bronze, Silver, Gold tiers
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Influence Masterclass

Motivate buy-in, follow-through, and collaboration by clearer communication
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Financial Savvy for Experience Management

Speak the language of executives and investors about experience management
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Any Topic Mastermind

Personal 45-minute live remote workshop for any topic you choose
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Internal Engagement Value Dashboard

15 formulas in money calculation spreadsheet with pro tips for actioning
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Insights Usage Rate Dashboard

18 formulas in money calculation spreadsheet with pro tips for actioning
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CX Turnaround Value Dashboard

15 formulas in money calculation spreadsheet with pro tips for actioning
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Customer Health Score Dashboard

2 novel indexes + setup advice for data, relational database, and actioning
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Communicate Remotely Class

Adapt focus, listening, and telling for email, phone, video communication
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Listen to Illuminate Class

Listen with all your senses to illuminate motivations and follow-through
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Questions to Motivate Class

Focus on care-abouts to sync with others and motivate action
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Rise Above Assumptions Class

Check each party's assumptions with empathy to prevent communication gaps
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Trust & Partnering Class

Trusted advisor and partnering success factors to increase your impact
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Intended Outcomes Class

Win-win planning and communication to achieve intended outcomes

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