Prove Value

Focus on the right things to demonstrate significant gains

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Membership in Walk The Talk Forum

Inspire your company to walk the talk: Friends, Bronze, Silver, Gold tiers
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Return on Investment: Metrics Power Guide

ROI, retention, wallet share, market share, indexes, leading indicators
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Experience Metrics

ROI equations, indexes benchmarks, predictive, multivariate, statistics.
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Any Topic Mastermind

Personal 45-minute live remote workshop for any topic you choose
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Proving Value: Goal Booster

Focus on levers that maintain ongoing growth
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Connecting CX and EX: Goal Booster

Manage the intersection of customer + employee value, values, outcomes
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Lifetime Value Dashboard

Data setup, profit-takers/makers, good/bad costs and metrics, wise actions
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Net Promoter Value Dashboard

14 formulas in money calculation spreadsheet with pro tips for actioning
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CX Indexes Dashboard

15 formulas in money calculation spreadsheet with pro tips for actioning
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