“Just to let you know #8212; I’ve been through 4 modules so far and your materials are really excellent!!! I love it. What I really like the most is that there are additional support questions in the quiz that help you understand the perspective. I just wish I would have used it before. Thank you!”
*CCXP exam practice questions include clues and explanations for multiple-choice, true-false, topic exploration scenarios and topic mastery scenarios.
**Tailored learning algorithm through ClearAction Value Exchange community includes live online events, interactive templates and much more.
***Topic Mastery is the best judgment and preparation for CCXP exam readiness and on-the-job performance value.
Application of key points to real-world scenarios is vital to adult learning effectiveness.
“I found that the course was useful in that it provided some meat to the blueprint available on the CXPA website. Customer Experience is a broad topic and it would have been difficult to focus myself on the right things without this course to guide me. Lynn herself was friendly and available, making contact via email to see if she could assist in any way. I definitely believe it was worth the cost!” — Jean Ochse
“The customer experience management field and role is exciting, dynamic and complex, requiring many skills and competencies. ClearAction puts expert knowledge to great use to make sure no important detail gets left behind. They share their years of experience in clear, concise, compelling and useful ways.” — Desirree Madison-Biggs
“Hello Lynn, Thank you for the excellent course on customer experience management. I am happy to say that using my years of experience in customer facing roles and complementing it with the Customer Experience Excellence from ClearAction has allowed me to today become a CCXP. I took the exam today and passed on the 1st attempt. An early morning review of the materials in your class allowed me to refresh all concepts and I was able to complete the 2 hour test well under the time limit.”
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