Read This First

Get all your self-paced resources!

1) Video lessons (Power Guides)

All of the 5 modules are here in the My Skills portal: https://ClearAction.com/my-account/courses ✓ or click buttons inside CCXP Discussion areas: — Metrics, Insights, Design, Culture, Strategy. (see buttons in lower right of picture below)

• 15-minute video groupings are called a Power Guide.
• There’s a 10-question quiz for each Power Guide.
• 4 Power Guides cover each of the 5 CCXP competencies.
• So, in total there will soon be 20 Power Guides and 20 quizzes.
• Two practice exams have 100 questions each.
• NOTE: So far, there are 4 Power Guides uploaded under "My Courses". 16 more in production! Metrics module is Return on Investment, Analytics, and Market Truth. So, in the meantime, please go to My Skills portal: https://ClearAction.com/my-account/courses — Skills = video lessons and workbooks

— Use Forum for Quizzes — Use Forum for Topic Mastery to earn your Experience Leadership Diploma — Use Forum for Practice Exams

2) Experience Leadership Diploma

✓ Shows your readiness for excelling in an exam and real life! ✓ Answer 3 Topic Mastery scenarios for each of the 5 course topics. ✓ Get instructor feedback personalized to you.

3) We're building this community together!

The Experts/CCXP section is private to CCXP or Experts course participants. ✓ Other Forum members have access only to other resources and courses. 🔓 shows which pages are reserved for certain types of memberships. A) 😊 Add your photo and short bio, so everyone knows who's here. B) 🔔 Customize your notification preferences for topics that interest you. ✓ click the 3 dots to the right of Edit Profile to click Settings C) 🌟 Please share your takeaways, ask questions, comment on others' posts, and add examples from your country or industry in the CCXP and 6 A's Discussion areas Interactive community: — Up-level and level-set your team members. — Share with and be enriched by other participants. — Earn CRCs easily. (CCXP renewal credits)— Leave a comment for peers: —— Ask questions —— Share your stories and examples —— What's an example from your country or industry? —— Reply to others' questions —— Celebrate progress together ⇒ Questions? ✓ DM Lynn Hunsaker by clicking Private Messaging ✓ or via LinkedIn messaging or WhatsApp +1 408 687 9700 ✓ or email Lynn.Hunsaker@ClearAction.com usually available year-round in US Mountain Standard Time = GMT -7 = 14:00-02:00 GMT  = 7am to 7pm US MST The 6 A's section guides real-life use of what you learn in your CCXP / Experts course. ✓ Say "Hello" in the CCXP section and/or Connect with Members section. ✓ Pro tip: comment on others and follow them, to get more from this Forum. — Guide you in bringing it all to life in your firm — Keep learning, experimenting, sharing — Bring in your colleagues for rapid progress — Catapult CX & EX maturity in the 2020's — Outpace industry / country norms as standout preferred brand Friends Membership gives access only to the 1st A: Ask About Their Aims. ✓ The other 5 A's are accessible via Bronze, Silver, or Gold Membership ✓ Great news: your Friends Membership does not expire.

🥇 Let's make learning fun!