Self-Paced or Live Learning • ClearAction Continuum

Self-Paced or Live Learning

Super-charge your capabilities, growth, and career with e-consulting packaged as live/self-paced classes

Fast-Track Your Expertise

Concise video lessons include Friends Access to CX Value Multipliers Forum

$25.00

Analytics: Metrics Power Guide

Data mining, correlation, predictive analytics, multivariate analysis

$125.00

Financial Savvy for Experience Management

Speak the language of executives and investors about experience management

$300.00

Influence Masterclass

Motivate buy-in, follow-through, and collaboration by clearer communication

$150.00

Lite Lean Six Sigma

$25.00

Market Truth: Metrics Power Guide

Avoid bias, prevent skewed results, build credibility, max actionability

$25.00

Return on Investment: Metrics Power Guide

ROI, retention, wallet share, market share, indexes, leading indicators

$25.00

Strategy Analysis: 4th Strategy Power Guide

Evaluate commercial, operational, and experience forces and opportunities.

$25.00

Strategy for CX+EX+PX: 1st Strategy Power Guide

8 building blocks of experience management strategy.

$25.00

Strategy Governance: 2nd Strategy Power Guide

How to set up org structure, positioning, coordination, and accountability.

$25.00

Strategy Planning: 3rd Strategy Power Guide

Align Experience Management to enterprise goals, strengths, and needs.

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