Stakeholder Motivation
For customer experience (CX), employee experience (EX), partner experience (PX), and marketing roles.
Inspire self-motivation in every stakeholder
Consistently good experience depends on everyone in your company doing the right things right.
This success is more than enthusiastic encouragement, or enticement, or command-and-control.
You need to discover each party’s roadblocks and continually smooth their path to self-motivation for consistent choices toward customers’ well-being as top priority.
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You will learn:
- How to see each stakeholders’ view of “what’s in it for me”.
- Techniques for reducing resistance.
- Identify roles for each stakeholder in your purpose’s success.
- Develop tactics for migrating roles and motivations.
- How to drive ongoing widespread engagement.
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Quick Guide:
Who Should Attend: Any managers of customer experience, employee experience, or partner experience in any B2B/B2C industry, nonprofit, or government agency worldwide.
Access: Live remote, interactive workshop with online visual aids, immediate upon payment, comes with ongoing complimentary Friends Membership to CX Value Multipliers Forum.
Duration: Live remote class is 90 minutes, with ongoing Forum interactions/events.
Attendees Keep: Lifetime access to self-paced resources you bought, licensed only to original individual participant. You may exchange a resource or service only if you have not yet accessed it. Resources are typically online only, non-downloadable. Unlimited attendance for any future live class topics you’ve bought.
Certificate: Participant certificate.
Options: (a) You can schedule a workshop at your convenience (we’re in US Mountain Standard time zone year-round, GMT -7, available from 14:00 GMT onward until 02:00 GMT). (b) In-person class(es) or workshops by quote (request via email: success@ clearaction.com). (c) Send questions to Success@ ClearAction.com or book a discovery call.
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Lynn used this change management approach to exceed her stretch goals yearly while leading company-wide customer alignment strategy. Her team and the business unit CX champions across the company re-assessed internal stakeholders regularly, to multiply customer value quarterly for many years. Lynn is certified in Interaction Styles, Temperaments, Cognitive Dynamics, and CPI 260, and she is a Certified Myers-Briggs Type Indicator Practitioner, Certified Professional Marketer, Certified Quality Manager, and Certified Customer Experience Professional. She has an Associate Degree in Psychology and BS and MBA in International Marketing. Lynn taught 24 university semester courses, and she is an award-winning past president of Silicon Valley American Marketing Association and two-time past president of Bay Area Association for Psychological Type.
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Can be scheduled with 4+ attendees as a live remote (3 hours) workshop.
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Live Remote 4-Person Workshop $300 per person. . . . . . . . . . .
Live Remote 2-Person Workshop $600 per person. . . . . . . . . . .
Live Remote 1-Person Workshop $1200. . . . . . . . . . .
(For questions, or to arrange in-person workshop(s), send a note to Success@ ClearAction.com, or set up a 15-minute call.)
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⬇️ In “Cart Summary” section, click “Change Plan” in this form to select your preferred version.
⬆️ Click “Change Plan” (in “Cart Summary” above) to select your preferred version.
