CX Retainer Credits

Flexible CX Capability-Building

Save money, time, and paperwork with a subscrition to keep your budget steady.

CX retainer credits give you discounted access to capability growth
exactly when you need it
— playbooks, workshops, classes, mentoring, and self-paced resources.

CX Retainer Credits

Monthly installments build credits redeemable for any combination of services and resoures.

“Worth every minute and dollar invested!
To establish or operationalize CX for results, look no further.
Fully recommended!.”
— Tatiana Ramirez, CCXP, Customer Experience Director

CX Budget is Precious

Your budget is stretched to cover salaries and technologies.
Everyone assumed tech providers could give you 1-stop shopping.

All while our customer experience field is in its immature stage.

Now it’s clear that CX excellence relies on in-sync managers across your enterprise.

You can gain top-tier CX maturity this year by using any of these capability-builders:

Experience Leadership Diploma ClearAction Certficate CX Financial Savvy Right Things Right Trainer Certficate
Certficate Customer-Centric Communication Certficate Lite Lean Six Sigma CX Interaction Bridges Certificate
Certficate AI for CX DNA Infusion Stakeholder Motivation Certificate Certificate Performance Masterminds
CX Masterminds Certificate-Growth Certificate Strategies Masterminds Certificate Efficiencies Masterminds
Membership CX Fireside Chat C-Suite Guide to CX=EX=Growth

 “This is certainly among the best CX content I’ve ever found,
uniting concepts and application.

This is a true proposal for a customer experience management system connected with business results.”
— Elaine Mazzon, CCXP, Customer Experience Director

Embedding customer-centered mindsets and habits enterprise-wide requires ongoing adept, affordable, accessible, actionable capability-building.

CX Retainer Credits make this possible.

Your CX Breakthroughs Start Here

  • Flexible credits you use on your timeline — no wasted budget.

  • Expert-level CX, EX, and PX capability-building all year long.

  • Proprietary frameworks your competitors don’t have access to, for CX differentiation.

  • Masterclasses, masterminds, mentoring, fireside chats, and more — in any combination.
  • Maximum Flexibility: You can cancel, upgrade, or downgrade anytime. You have nothing to lose — and dramatically greater CX capabilities to gain!
“ClearAction is a trail-blazer and an impactful leader in the development of the CX practice globally.”
— Rolu Abedola, Country Manager

CX Retainer Credits

CX Retainer Credits are awarded with each monthly payment.
More credits are earned with higher installments.

You can request any combination of capability-builders to redeem your existing credits.

CX Retainer Credit Bonuses

Example: 4200 credits =$4200 capability-building resources

Credits Value Capabilities People
2400 $2400 Gold Membership in Forum 5
Included in Forum $2500 4 Course Topics 5
Included in Forum $600 Fireside Chat Your Org.
Included in Forum $600 Growth Accelerator Your Org.
900 $900 Mastermind Session 4
900 $900 Right Things Right 3

= $7900 resources for only $300/month = $3600 budget/year

This is Your Wisest CX Investment!

  • A CX consulting retainer with a senior strategist typically costs $5,000–$15,000/month.
  • CX conference travel or registration or time away from work can run $2,000+ per person.
  • A generic training course costs $2000-$20,000.

CX Retainer Credits give you immediate, actionable advice customized to your situation.
All for a fraction of other budget outlays.

And this is just the beginning of multiplying CX value!
Every capability you gain from ClearAction multiplies CX value further.

⚠️ Pricing is subject to change.
Lock in current credits by subscribing today.

“ClearAction brings expert level insights to customer experience practices. Lynn Hunsaker’s competence in CX is unmatched.”
— Kenneth Hampton, EVP Revenue Growth & Sales

That’s it. No complicated onboarding. No lengthy contracts. Just results.

“I am so glad I got a front row seat learning and gaining key insights from decade’s of wisdom amassed in influencing customer- centered management at a global scale. Expectations exceeded!!!”
— Liz Mwandila, Head of Customer Experience

Frequently Asked Questions

  • How do credits work exactly?
  • You receive credits monthly according to your plan. Credits never expire. Use them whenever you’re ready — for any mix of resources and formats.
  • How far in advance do I need to redeem credits?
  • Same-day availability for many self-paced resoources. And just 1 week in advance for most workshops and live classes. We keep scheduling simple.
  • Can I mix and match resource types?
  • Absolutely. Use your credits for any combination of masterclasses, masterminds, fireside chats, mentoring, and self-paced courses — in whatever ratio serves your team best.
  • What if I don’t use all my credits?
  • No credits go to waste. Roll-over to next year, order Power Guides ($20 and up), give gift cards ($5 and up), or arrange a customized analysis or deliverable.
  • What time zones do you work with?
  • You can schedule live classes and workshops and mentoring between 14:00-02:00 GMT (7 am to 7 pm US Mountain Standard Time year-round), with occasional exceptions.
  • Is this right for a small team or just large organizations?
  • Both. The $50/month Starter plan works well for individual practitioners and small teams. CX Retainer Credits are for teams of any size.
  • What if I want resources customized to my industry?
  • Most resources can be tailored to your specific context, challenges, and goals. Just include your focus area when you submit your request.
  • How is this different from a subscription with Forrester, XM Institute, Customer Institute, etc.?
  • Above flexibility and favorable pricing with ClearAction, the advice from other sources is typically aimed at touchpoint management, while advice from ClearAction gives you strategic indispensability in making your entire company more efficient and more effective. What’s unique is Lynn Hunsaker’s in-the-trenches career experience as head of global CX alignment (1) embedding CX into her company’s DNA and (2) engaging all functional areas, all business units, and all account teams worldwide in eradicating root causes of 2 top customer pains they were causing, for 100+ giant gains yearly, with millions of hours and dollars saved for customers and her company.

  • Can I cancel or change my subscription?
  • Yes — anytime, via your customer portal. No contracts, no penalties, no hassle.

Still have questions? Book a discovery call
or send a message to Success@ ClearAction.com

 “This is by far the best resource available on Experience Leadership.
You don’t know what you don’t know! Try this.”
— Balakrishna Murthy, CCXP, Customer Experience Director

CX Retainer Credits Expand Your Budget

Your CX Breakthroughs Start Here

  • Flexible credits you use on your timeline — no wasted budget.

  • Expert-level CX, EX, and PX capability-building all year long.

  • Proprietary frameworks your competitors don’t have access to, for CX differentiation.

  • Masterclasses, masterminds, mentoring, fireside chats, and more — in any combination.
  • Maximum Flexibility: You can cancel, upgrade, or downgrade anytime. You have nothing to lose — and dramatically greater CX capabilities to gain!

⚠️ Pricing is subject to change.
Lock in current credits by subscribing today.

Reserve Your CX Retainer Credits

1 CX Retainer Credit = $1

Starter: $50/month gives you 50 credits per month = 600 credits per year for $600 resources.

Growth: $300/month

350 credits/month = 4,200 per year

Team: $750/month

900 credits/month = 10,500 per year

Scale: $1000/month

1,250 credits/month = 15,000 per year

  • $5+ Gift Cards
  • $20 Power Guides

  • $20/month Bronze Forum
  • $50/month Silver Forum
  • $100 Quick Focus Coaching
  • $125 Self-Paced Modules
  • $200 Live Class
  • $200/month Gold Forum
  • $225 Mastermind (x 3 people)
  • $300 Workshop (x 3+ people)
  • $475 CCXP Course
  • $500 Playbook
  • $600 Fireside Chat
  • $600 Growth Accelerator
  • $1900 C-Suite Guide to Growth

Think about what 1 failed project handoff —
or 1 lost account, or 1 disengaged team —
costs your organization.

Now think about preventing that —
repeatedly — with skills you keep
for the rest of your career.

You’re on your way to multipling value!


Payment

CX Retainer Credits

Flexible CX Capability-Building

Save money, time, and paperwork with a subscription that keeps your budget steady.

CX retainer credits give you discounted access to capability growth exactly when you need it
— playbooks, workshops, classes, mentoring, and self-paced resources.

CX Retainer Credits

Monthly installments build credits redeemable for any combination of services and resoures.

“Worth every minute and dollar invested!
To establish or operationalize CX for results, look no further.
Fully recommended!.”
— Tatiana Ramirez, CCXP, Customer Experience Director

CX Budget is Precious

Your budget is stretched to cover salaries and technologies.
Everyone assumed tech providers could give you 1-stop shopping.

All while our customer experience field is in its immature stage.

Now it’s clear that CX excellence relies on in-sync managers across your enterprise.

You can gain top-tier CX maturity this year by using any of these capability-builders:

Experience Leadership Diploma ClearAction Certficate CX Financial Savvy Right Things Right Trainer Certficate
Certficate Customer-Centric Communication Certficate Lite Lean Six Sigma CX Interaction Bridges Certificate
Certficate AI for CX DNA Infusion Stakeholder Motivation Certificate Certificate Performance Masterminds
CX Masterminds Certificate-Growth Certificate Strategies Masterminds Certificate Efficiencies Masterminds
Membership CX Fireside Chat C-Suite Guide to CX=EX=Growth

 “This is certainly among the best CX content I’ve ever found,
uniting concepts and application.

This is a true proposal for a customer experience management system connected with business results.”
— Elaine Mazzon, CCXP, Customer Experience Director

Embedding customer-centered mindsets and habits enterprise-wide
requires ongoing adept, affordable, accessible, actionable capability-building.

CX Retainer Credits make this possible.

Your CX Breakthroughs Start Here

  • Flexible credits you use on your timeline — no wasted budget.

  • Expert-level CX, EX, and PX capability-building all year long.

  • Proprietary frameworks your competitors don’t have access to, for CX differentiation.

  • Masterclasses, masterminds, mentoring, fireside chats, and more — in any combination.
  • Maximum Flexibility: You can cancel, upgrade, or downgrade anytime. You have nothing to lose — and dramatically greater CX capabilities to gain!
“ClearAction is a trail-blazer and an impactful leader in the development of the CX practice globally.”
— Rolu Abedola, Country Manager

CX Retainer Credits

CX Retainer Credits are awarded with each monthly payment.
More credits are earned with higher installments.

You can request any combination of capability-builders to redeem your existing credits.

CX Retainer Credit Bonuses

Example: 4200 credits =$4200 capability-building resources

Credits Value Capabilities People
2400 $2400 Gold Membership in Forum 5
Included in Forum $2500 4 Course Topics 5
Included in Forum $600 Fireside Chat Your Org.
Included in Forum $600 Growth Accelerator Your Org.
900 $900 Mastermind Session 4
900 $900 Right Things Right 3

= $7900 resources for only $300/month = $3600 budget/year

This is Your Wisest CX Investment!

  • A CX consulting retainer with a senior strategist typically costs $5,000–$15,000/month.
  • CX conference travel or registration or time away from work can run $2,000+ per person.
  • A generic training course costs $2000-$20,000.

CX Retainer Credits give you immediate, actionable advice customized to your situation.
All for a fraction of other budget outlays.

And this is just the beginning of multiplying CX value!
Every capability you gain from ClearAction multiplies CX value further.

⚠️ Pricing is subject to change. Lock in current credits by subscribing today.

“ClearAction brings expert level insights to customer experience practices. Lynn Hunsaker’s competence in CX is unmatched.”
— Kenneth Hampton, EVP Revenue Growth & Sales

That’s it. No complicated onboarding. No lengthy contracts. Just results.

“I am so glad I got a front row seat learning and gaining key insights from decade’s of wisdom amassed in influencing customer- centered management at a global scale. Expectations exceeded!!!”
— Liz Mwandila, Head of Customer Experience

CX experts in 50+ countries relied on us since 2005

Frequently Asked Questions

  • How do credits work exactly?
  • You receive credits monthly according to your plan. Credits never expire as long as your subscription is active. Use them whenever you’re ready — for any mix of resources and formats.
  • How far in advance do I need to redeem credits?
  • Same-day availability for many self-paced resoources. And just 1 week in advance for most workshops and live classes. We keep scheduling simple.
  • Can I mix and match resource types?
  • Absolutely. Use your credits for any combination of masterclasses, masterminds, fireside chats, mentoring, and self-paced courses — in whatever ratio serves your team best.
  • What if I don’t use all my credits?
  • No credits go to waste. Roll-over to next year, order Power Guides ($20 and up), give gift cards ($5 and up), or arrange a customized analysis or deliverable.
  • What time zones do you work with?
  • You can schedule live classes and workshops and mentoring between 14:00-02:00 GMT (7 am to 7 pm US Mountain Standard Time year-round), with occasional exceptions.
  • Is this right for a small team or just large organizations?
  • Both. The $50/month Starter plan works well for individual practitioners and small teams. CX Retainer Credits are for teams of any size.
  • What if I want resources customized to my industry?
  • Most resources can be tailored to your specific context, challenges, and goals. Just include your focus area when you submit your request.
  • How is this different from a subscription with Forrester, XM Institute, Customer Institute, etc.?
  • Above flexibility and favorable pricing with ClearAction, the advice from other sources is typically aimed at touchpoint management, while advice from ClearAction gives you strategic indispensability in making your entire company more efficient and more effective. What’s unique is Lynn Hunsaker’s in-the-trenches career experience as head of global CX alignment (1) embedding CX into her company’s DNA and (2) engaging all functional areas, all business units, and all account teams worldwide in eradicating root causes of 2 top customer pains they were causing, for 100+ giant gains yearly, with millions of hours and dollars saved for customers and her company.

  • Can I cancel or change my plan?
  • Yes — anytime, via your customer portal. No contracts, no penalties, no hassle.

Still have questions? Book a discovery call or send a message to Success@ ClearAction.com

 “This is by far the best resource available on Experience Leadership.
You don’t know what you don’t know! Try this.”
— Balakrishna Murthy, CCXP, Customer Experience Director

CX Retainer Credits Expand Your Budget

Your CX Breakthroughs Start Here

  • Flexible credits you use on your timeline — no wasted budget.

  • Expert-level CX, EX, and PX capability-building all year long.

  • Proprietary frameworks your competitors don’t have access to, for CX differentiation.

  • Masterclasses, masterminds, mentoring, fireside chats, and more — in any combination.
  • Maximum Flexibility: You can cancel, upgrade, or downgrade anytime. You have nothing to lose — and dramatically greater CX capabilities to gain!

⚠️ Pricing is subject to change. Lock in current credits by subscribing today.

Reserve Your CX Retainer Credits

1 CX Retainer Credit = $1

Starter: $50/month gives you 50 credits per month = 600 credits per year for $600 resources.

Growth: $300/month

350 credits/month = 4,200 per year

  • $5+ Gift Cards
  • $20 Power Guides

  • $20/month Bronze Forum
  • $50/month Silver Forum
  • $100 Quick Focus Coaching
  • $125 Self-Paced Modules
  • $200 Live Class
  • $200/month Gold Forum
  • $225 Mastermind (x 3 people)
  • $300 Workshop (x 3+ people)
  • $475 CCXP Course
  • $500 Playbook
  • $600 Fireside Chat
  • $600 Growth Accelerator
  • $1900 C-Suite Guide to Growth

Team: $750/month

900 credits/month = 10,500 per year

  • $5+ Gift Cards
  • $20 Power Guides

  • $20/month Bronze Forum
  • $50/month Silver Forum
  • $100 Quick Focus Coaching
  • $125 Self-Paced Modules
  • $200 Live Class
  • $200/month Gold Forum
  • $225 Mastermind (x 3 people)
  • $300 Workshop (x 3+ people)
  • $475 CCXP Course
  • $500 Playbook
  • $600 Fireside Chat
  • $600 Growth Accelerator
  • $1900 C-Suite Guide to Growth

Scale: $1000/month

1,250 credits/month = 15,000 per year

  • $5+ Gift Cards
  • $20 Power Guides

  • $20/month Bronze Forum
  • $50/month Silver Forum
  • $100 Quick Focus Coaching
  • $125 Self-Paced Modules
  • $200 Live Class
  • $200/month Gold Forum
  • $225 Mastermind (x 3 people)
  • $300 Workshop (x 3+ people)
  • $475 CCXP Course
  • $500 Playbook
  • $600 Fireside Chat
  • $600 Growth Accelerator
  • $1900 C-Suite Guide to Growth

Think about what one failed project handoff — or one lost account, or one disengaged team — costs your organization.
Now think about preventing that — repeatedly — with skills you keep for the rest of your career.

You’re on your way to multipling value!


Payment