Full Series CX=EX=$ Masterminds
(click here for demo video PDF)
For leaders in customer experience and employee experience
Remove revenue roadblocks!
Discover how to motivate others for these goals, remarkably without adding more to your plate or their plate, and without extra budget outlay, typically.
. . . . . . .
“I showed my Mastermind template to our leaders in Organizational Development, and they’re taking this forward across our entire organization.”
. . . . . . .
Build your plan for Customer-Aligned Growth, Performance, Strategies, and Efficiencies in 16 interactive 90-minute sessions.
. . . . . . . . . . . . . . . . . . .
“I built this out last night from our last Mastermind session and shared with our Chief Commercial Officer. He was shocked.”
___________________________________________
16 interactive 90-minute template sessions
- We start with your situations and goals.
- Hear a thought-provoking method and example.
- We fast-track your success with a series of templates.
- Date conflict? Attend any future session.
It’s like we’re at the whiteboard together
- Start deploying your plan the same day!
- Your doc/xls templates become your customer alignment strategy.
_______________________________
(click here for demo video PDF)
Quick Guide:
Who Should Attend: VP/Chief/Head/Director of customer experience, employee experience, or partner experience in any B2B/B2C industry, nonprofit, or government agency worldwide.
Access: 90-minute live remote, interactive workshop with online visual aids, comes with ongoing complimentary Friends Membership to CX Value Multipliers Forum. Through a sequence of templates, the specifics are adapted to your goals and situations.
— Minimum 3 participants.
— Maximum 9 participants.
— Solo session(s) available.
Any week’s timing can be negotiated among our small group.
EMEA + Americas: Starts Thursdays 10:30 a.m. New York = 16:30 Paris = 18:30 Riyadh = 19:30 Dubai = 21:00 Mumbai
— New York is the anchor: add your city to “Location 2” for accurate translation of Mastermind starting time.
. . . . .
Asia + Oceania: Starts Thursdays 08:00 Mumbai, 09:30 Bangkok, 10:30 Manila/Singapore/Hong Kong, 11:30 Tokyo/Seoul, 13:30 Sydney, 15:30 Auckland (= 6:30pm PT Los Angeles Wednesdays Americas).
— Sydney is the anchor: add your city to “Location 2” for accurate translation of Mastermind starting time.
Already participated in a ClearAction mastermind?
Send an email to Success@ ClearAction.com to request a bridge fee to apply credit toward this full series.
For 1-person Masterminds or private groups, you can substitute other topics of your choice and schedule any weeks.
Attendees Keep: Lifetime access to self-paced resources you bought, licensed only to original individual participant. You may exchange a resource or service only if you have not yet accessed it. Resources are typically online only, non-downloadable. Money-back guarantee based on your first session giving you much more than $250 value in take-aways!
. . . . . . . . . . . . . . . . . . .
Certificate: You’ll receive 4 Experience Leadership certificates for Customer-Aligned Growth, Performance, Efficiencies, Strategies.
Options: (a) You can schedule a workshop at your convenience (we’re in US Mountain Standard time zone year-round, GMT -7, starting time available from 14:00 GMT onward until 02:00 GMT = 7 a.m. to 7 p.m., with occasional exceptions). (b) Any topic(s) can be scheduled privately. (c) You can also arrange in-person masterminds at your location by quote. (d) Send questions to Success@ ClearAction.com or book a discovery call.
…………………………………………..
Lynn is a Professional Certified Marketer, Certified Quality Manager, Certified Myers-Briggs Type Indicator Practitioner, and Certified Customer Experience Professional.
. . . . . . . . . . . . . . . . . . .
“Lynn’s wisdom is distilled to the most practical and effective points for invaluable, quick traction.”
___________________________________
We cover these topics 1 at a time across 4 weeks:
…………………………………………………..
“I showed my Mastermind template to our leaders in Organizational Development and they’re taking this forward across our entire organization.”
. . . . . . . . . . . . . . . . . . .
You receive a certificate for each of the 4 Masterminds: Growth, Performance, Strategies, Efficiencies.
. . . . . . . . . . . . . . . . . . .
“In our company all-hands meeting today, I presented some key takeaways from CX Leaders Masterminds, and the feedback was fantastic!”
. . . . . . . . . . . . . . . . . . .
Our schedule for your private group is flexible. Let’s discuss! Set up a 15-minute call at https://ClearAction.com/oneonone/get-acquainted.
. . . . . . . . . . . . . . . . . . .
“I appreciate these practical tools and discussions where participants share real-world examples from our different histories and experiences.”
. . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . .
“Thank you for having a wonderful advanced session in such a short duration. I really appreciate the way you have integrated project management, change management and customer experience management. It has been a fantastic experience.”
. . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . .
“This is an absolute must for any practising CX professional wishing to take their knowledge to the next level and to adapt to the changing realities of CX practices.”
. . . . . . . . . . . . . . . . . . .
Why these 4 Mastermind focuses?
These are gold metrics: multiplying progress of all growth metrics.
CX-inspired (1) Growth, (2) Strategies, (3) Performance, (4) Efficiencies.
. . . . . . . . . . . . . . . . . . .
“Lynn is a seasoned CX professional. She spoke to sound theory and powerful practical examples from her own experience that really help land the points on how to drive business results.”
___________________________________________
Remove revenue roadblocks!
Customer-Aligned Performance:
- Aligned Handoffs
- CX=EX=$ Purpose
- CX=EX=$ Outcomes
- Reviews & Rewards
Public schedule: January or May or September
. . . . . .
Customer-Aligned Efficiencies:
- Cost Decision Silos
- Budget Expansion Opportunities
- Shrinkflation
- Accountability
Public schedule: February or June or October
. . . . . .
Customer-Aligned Growth.
- Cutting Corners
- Siloed Launches
- Over-Promising
- Spoiling Engagement
Public schedule: March or July or November
. . . . . .
Customer-Aligned Strategies:
- Aligned Growth
- Value Silos
- Lifecycle Integrity
- North Star
Public schedule: April or August or December
. . . . . . . . . . . . . . . . . . .
“This is by far the best resource available on Experience Leadership. You don’t know what you don’t know! Try this.”
______________________________________
Market price:
Public 1 Session $600. Today’s price: $225.
Solo 1 Session $1,800. Today’s price: $900.
Public Full Series $9,600. Today’s price: $2900.
Solo Full Series $28,800. Today’s price: $6900.
Your Group Full Series $28,800. Today’s price: $11,200.
Full Series = 16 sessions 90 minutes each.
Installment plans available: click “Change Plan” in Cart Summary at the bottom of this page for payment options.
ClearAction gives you immediate access to actionable, adept, affordable techniques to master CX job hurdles and multiply CX value.
. . . . . . . . . . . . . . . . . . .
Flexible scheduling available.
— Let’s discuss what fits your preferences:
https://ClearAction.com/oneonone/get-acquainted
. . . . . . . . . . . . . . . . . . .
⬇️ Click “Change Plan” in “Cart Summary” to select your preferred arrangement.
⬆️ Click “Change Plan” in “Cart Summary” to select your preferred arrangement.
