AI for CX DNA Infusion
Self-paced course for the most powerful use of AI in CXM
Accelerate Outside-In Mindsets
Culture eats strategy for breakfast . . .
Culture eats journeys, UX, DX, and so on, too.
To insure your success, infuse CX into your firm’s cultural DNA.
Most powerful AI use in CX management:
CX data use is about 1% of its potential!
Highlighting this fact: customers’ prosperity shapes everyone’s path to prosperity . . .
How are you using AI to leverage customer intelligence to guide how managers see themselves and the company’s opportunities?
. . . how they plan strategies and products and policies and processes and performance standards?
. . . how they review status, solve shortcomings, and reward progress?
. . . how they interact internally, show mutual respect, and evolve new value?
These multiplying factors will surely outpace growth you’re currently aiming for by using AI only to influence customer engagement.
Enroll for the answers to these questions, plus:
- Integrating data sources and uses
- Influencing non-customer-facing managers
- Inspiring right-the-first-time
- Indispensability to senior leaders
- Guiding decisions, development, reviews, rewards, plans, and performance.
This multiplies all growth metrics!
When everyone’s performance is in-sync with customers’ values, you:
- Prevent gaps in journeys
- Make life easier for employees
- Reduce costs to serve
- Free-up resources for untapped growth opportunities
- Accelerate product adoption and market leadership
- Increase both bottom-line and top-line growth metrics
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Quick Guide:
Who Should Attend: CX Managers at any level in any B2B/B2C industry, nonprofit, or government agency.
Access: (a) Online self-paced course comes with ongoing complimentary Friends Membership to CX Value Multipliers Forum. (b) Live classes can be arranged for 3+ participants.
Duration: 60 minutes.
Attendees Keep: Lifetime access to self-paced resources you bought, licensed only to original individual participant. You may exchange a resource or service only if you have not yet accessed it.
Certificate: AI for CX DNA Infusion Certificate.
. . .
Options: (a) You can schedule a workshop at your convenience (we’re in US Mountain Standard time zone year-round, GMT -7, starting time from 14:00 GMT onward through 02:00 GMT). (b) In-person workshops by quote. (c) Send questions to Success@ ClearAction.com or book a discovery call.
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Instructor Lynn Hunsaker led company-wide customer experience alignment for 2 global manufacturing firms across 15 years. Lynn was VoC Manager in Strategic Planning at Sonoco, and also in Corporate Quality at Applied Materials. Her roles there include Director of CX Improvement and Quality Metrics, Director of Marketing, and Head of Corporate Quality. She taught 24 semester courses at 4 universities, and she’s a Professional Certified Marketer, Certified Quality Manager, Certified Myers-Briggs Type Indicator Practitioner, and Certified Customer Experience Professional.
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⬇️ Click “Change Plan” in “Cart Summary” to select your preferred arrangement.
⬆️ Click “Change Plan” in “Cart Summary” to select your preferred arrangement.
