Coaching
Boost your performance with on-the-spot feedback
Get bigger results faster
“Before I began working with Lynn I was spinning my wheels. Now I have a clear plan of action.”
For CX, CS, EX, PX, or MO.
- Customer Experience
- Customer-Centricity
- Employee Experience
- Customer Service
- Customer Success
- Partner Experience
- Marketing Operations
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Rise above caveats to add strategic value to your decisions
You present what you’re working on.
All visual aids shown real-time in the call.
You get on-the-spot feedback.
Max 2 people from your team.
60-minute session can be split into 2-3 mini-sessions, etc.
or 120-minutes monthly can be split into 2-3 sessions
“The top thing I’ve gained from working with Lynn is confidence to work as a CX leader.”
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You can explore best paths in these topics:
- Experience metrics, dashboards, value
- Experience bonuses and recognition
- Experience deployment challenges
- Experience strategy, culture, and adoption
- Team setup, governance, councils, champions
- Experience solution provider selection and management
- Voice of the customer methodology and actionability
- Experience intelligence and insights
- Customer-centered marketing and processes
- Office politics navigation, buy-in, follow-through
- Experience improvement and innovation
- Experience personas and journey map ROI
- Departments’ internal customers and suppliers
- Certification exams (CCXP, etc.)
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Quick Guide:
Who Should Attend: Any manager of customer experience, employee experience, or partner experience in any B2B/B2C industry, nonprofit, or government agency worldwide.
Access: Schedule your coaching session or request timing via email. You’ll get real-time advice, plus ongoing complimentary Friends Membership to CX Value Multipliers Forum. Send questions to Success@ ClearAction.com or book a discovery call. (we’re in US Mountain Standard time zone = GMT -7 year-round: available from 14:00 GMT onward until 02:00 GMT, with occasional exceptions)
Duration: Choose 20 minutes or longer, as needed. If you don’t need all the minutes purchased, you can schedule another coaching session for full use. You may exchange a resource or service only if you have not yet accessed it.
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Lynn led company-wide customer experience alignment for 2 global manufacturing firms across 15 years. Lynn was VoC Manager in Strategic Planning at Sonoco, and also in Corporate Quality at Applied Materials. Her roles there include Director of CX Improvement and Quality Metrics, Director of Marketing, and Head of Corporate Quality. She is a Certified Myers-Briggs Type Indicator Practitioner, Professional Certified Marketer, Certified Quality Manager, and Certified Customer Experience Professional.
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“I value that we can discuss any aspect of CX and Lynn provides valuable insights.”
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Get started today
20 Minutes $100. . . . . . . . . . . .
60 Minutes in Any Segments $300
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Monthly up to 120 Minutes $550/qtr
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“Lynn’s suggestions really make a difference to how I go about achieving my work. It enhances the end result.”
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⬇️ Click “Change Plan” in “Cart Summary” to select your preferred arrangement.
⬆️ Click “Change Plan” in “Cart Summary” to select your preferred arrangement.
