Customer-Centric Growth Accelerator
For both beginners and experts
Outpace Growth of Your Industry & Nation
Bypass popular practices to leapfrog typical growth! The whole point of experience management is ensuring a 1-to-1 ratio in what’s expected and received. This maximizes lifetime value for employees, customers, and investors alike. 
CX and EX maturity have nothing to do with the number of listening posts or journey maps created. Those are optional tactics.
What matters is prevention of gaps between what customers get and what they expected.
— This depends on every department company-wide.
— It’s about their decisions and actions matching customers’ priorities.
Change this, and every growth metric improves.
— Lower cost to operate your business.
— Less pressure on revenue and prices.
— Freedom to keep price low.
— Freed-up resources to increase value.
— Better experience for employees.
— Better experience for partners.
— Better outcomes for community and nation.
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Engage every department
Empower your organization(s) to self-assess their customer alignment quarterly or monthly.
7 dimensions
are your roadmap to sustained financial growth via customer-centric maturity. 
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Customer-centricity
is putting customers at the center of your thinking and actions. 
Maturity
is embedding this in how you run your business in totality: decisions, development, reviews, and rewards. When customers are at the center of all types of decisions, development, reviews, and rewards, you amplify ongoing magnetic attraction for new and existing customers, employees, partners, and investors. 
When scope is all-inclusive, scrutiny is at the root-cause level, and issues are resolved permanently, you significantly reduce costs of running your business.
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Self-assess
your progress monthly, quarterly, or semi-annually. 
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Self-tailor
your growth accelerator roadmap with a variety of suggested sub-dimensions as building-blocks. 
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Sort reports
by dimensions, ratings, or dates. Download reports to Excel for easy use in numerous ways. 
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Coaching and Friends Membership to CX Value Multipliers Forum are included
You’ll get optional quarterly on-the-spot feedback for navigating your path, solving a situation, validating your choices, up-leveling your path, reducing risks of your plans, addressing internal politics, or connecting the dots of a complicated challenge.
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Lynn led company-wide customer experience alignment for 2 global manufacturing firms across 15 years. Lynn was VoC Manager in Strategic Planning at Sonoco, and also in Corporate Quality at Applied Materials. Her roles there include Director of CX Improvement and Quality Metrics, Director of Marketing, and Head of Corporate Quality. She taught 24 semester courses at 4 universities, and she’s a Professional Certified Marketer, Certified Quality Manager, Certified Myers-Briggs Type Indicator Practitioner, and Certified Customer Experience Professional.
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Quick Guide:
Use: Self-assess progress quarterly, select next steps from the list from the Guidance button in the portal. Run reports for keeping your organization moving forward each quarter. Get a short complimentary coaching session each quarter. The 7 dimensions will move your culture further, faster, outpacing industry norms in customer-centric growth to your bottom-line and top-line financial health.
Who is this for: Any organization in any B2B/B2C industry, nonprofit, or government agency worldwide. A “user” is your designated person to enter the assessment ratings and run reports:
- Multiply by number of organizations to determine total users.
- Organization = department, branch, product line, etc.
Duration: 1-year renewable subscription. You may exchange a resource or service only if you have not yet accessed it.
Access: You’ll get your username and password to the assesment portal for ongoig use during your subscription. Fill-in the setup spreadsheet or send questions by email: Success@ ClearAction.com or book a discovery call. (we’re in US Mountain Standard time zone year-round, GMT -7, available from 14:00 GMT onward until 02:00 GMT)
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Volume pricing
| Users | Subscription | Equals Monthly |
|---|---|---|
| 1-49 | $600/user | ($50/month/user) |
| 50-99 | $540/user | ($45/month/user) |
| 100-199 | $480/user | ($40/month/user) |
| 200-299 | $420/user | ($35/month/user) |
| 300-399 | $360/user | ($30/month/user) |
| 400-499 | $300/user | ($25/month/user) |
| 500+ | $240/user | ($20/month/user) |
1 User $600/year
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Setup is easy
Each user can add data and run reports.
- Multiply by number of organizations to determine total users.
- Organization = department, branch, product line, etc.
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Let’s get started!
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⬇️ Click “Change Plan” in “Cart Summary” for your preferred arrangement.
Click “Change Plan” in “Cart Summary” for your preferred arrangement.
