Welcome to the Customer-Centric Culture module of the Customer Experience Excellence course! Your feedback is welcome. Lynn Hunsaker tel +1 408 687 9700 lynn.hunsaker@ClearActionCX.com

Module 1 Customer-Centric Culture
Unit 1 Keys to Customer-Centric Culture Multiple Choice Quiz  
Unit 2 Keys to Customer-Centric Culture Topic Mastery  
Unit 3 Keys to Customer-Centric Culture True-False Quiz