Welcome to the Customer Experience Design, Improvement & Innovation module of the Customer Experience Excellence course! Your feedback is welcome.

Lynn Hunsaker
tel +1 408 687 9700
lynn.hunsaker@ClearActionCX.com

Module 1 Customer Experience Design, Improvement & Innovation
Unit 1 Keys to Experience Design, Improvement & Innovation Multiple Choice Quiz  
Unit 2 Keys to Experience Design, Improvement & Innovation True-False Quiz