Module 1 Metrics & Analytics
Unit 1 Keys to Success for CCXP Exam Self-Paced Study  
Unit 2 Skills: CX ROI Essentials  
Unit 3 Skills: Metrics & Analytics for CCXP Exam  
Unit 4 Multiple Choice for Metrics & Analytics  
Unit 5 True-False for Metrics & Analytics  
Unit 6 Quiz Game for Metrics & Analytics  
Unit 7 Topic Mastery for Metrics & Analytics  
Unit 8 CCXP Advice  
Module 2 Improvement & Design
Unit 1 Skills: Improvement & Design for CCXP Exam  
Unit 2 Multiple Choice for Improvement & Design  
Unit 3 True-False for Improvement & Design  
Unit 4 Quiz Game for Improvement & Design  
Unit 5 Topic Mastery for Improvement & Design  
Module 3 Culture & Accountability
Unit 1 Skills: Culture & Accountability for CCXP Exam  
Unit 2 Multiple Choice for Culture & Accountability  
Unit 3 True-False for Culture & Accountability  
Unit 4 Quiz Game for Culture & Accountability  
Unit 5 Topic Mastery for Culture & Accountability  
Module 4 VoC & Intelligence
Unit 1 Skills: VoC & Intelligence for CCXP Exam  
Unit 2 Multiple Choice for VoC & Intelligence  
Unit 3 True-False for VoC & Intelligence  
Unit 4 Quiz Game for VoC & Intelligence  
Unit 5 Topic Mastery for VoC & Intelligence  
Module 5 Operationalized Strategy
Unit 1 Skills: Operationalized Strategy for CCXP Exam  
Unit 2 Multiple Choice for Operationalized Strategy  
Unit 3 True-False for Operationalized Strategy  
Unit 4 Quiz Game for Operationalized Strategy  
Unit 5 Topic Mastery for Operationalized Strategy  
Unit 6 Practice Exam: 100 Questions