https://clearaction.com/course/voc-customer-insights-understanding/

Welcome to the VoC, Customer Insights & Understanding module of the Customer Experience Excellence course! Your feedback is welcome.

Lynn Hunsaker
tel +1 408 687 9700
lynn.hunsaker@ClearActionCX.com

Module 1VoC, Customer Insights & Understanding
Unit 1Keys to VoC, Customer Insight & Understanding
Unit 2Keys to VoC, Customer Insights & Understanding Multiple Choice Quiz
Unit 3Keys to VoC, Customer Insights & Understanding Topic Exploration
Unit 4Keys to VoC Insight & Understanding True-False Quiz
Unit 5Keys to VoC, Customer Insights & Understanding Topic Mastery