Your progress, with coaching first
Here’s what changes after discussing your work with me.
We can discuss any of these topics:
Four steps to your session
Everything happens live in our call. Choose Zoom, Google Meet, or MS Teams.
You’ll also get peer discussions in CX Value Multipliers Forum.
“The top thing I’ve gained from working with Lynn is confidence to work as a CX leader.”
That’s what one client told me.
Hi, I’m Lynn Hunsaker.
I led company-wide customer experience alignment for 2 global manufacturing firms across 15 years, as VoC Manager in Strategic Planning at Sonoco, and in Corporate Quality at Applied Materials.
My roles there included Director of CX Improvement and Quality Metrics, Director of Marketing, and Head of Corporate Quality.
I’m a Certified Customer Experience Professional, Certified Quality Manager, Professional Certified Marketer, and Certified Myers-Briggs Type Indicator Practitioner.
And I taught a couple dozen university courses, and served as a Board Member of Customer Experience Professionals Association, and an award-winning President of Silicon Valley American Marketing Association.
What I love most about my Experience Leadership career was learning to speak the lingo of all my internal stakeholders. Every role at Applied Materials was self-motivated to stop the root causes for the top 2 customer pains they caused — every year, for many years. This way, we saved millions of hours and costs continually. It’s the key to multiplying all growth metrics.
“I am so glad I got a front row seat learning and gaining key insights from decades of wisdom amassed in influencing customer- centered management at a global scale. Expectations exceeded!!!”
Pick your minutes
One payment for 20 or 60 minutes, or a monthly plan for ongoing feedback.
You can exchange a session for another resource or service if you haven’t used it yet. See the exchange terms.
Questions
Here are short answers to what you might be wondering.
If yours isn’t here, email me. 
Lynn Hunsaker, Coach
Your coaching sessions include ongoing Friends Membership in the CX Value Multipliers Forum, so your progress continues through peer discussions.
“Before I began working with Lynn I was spinning my wheels. Now I have a clear plan of action. I value that we can discuss any aspect of CX and Lynn provides valuable insights. Lynn’s suggestions really make a difference to how I go about achieving my work. It enhances the end result.”
Any manager of customer experience, employee experience or partner experience, in any B2B or B2C industry, nonprofit or government agency worldwide. It also fits customer service, customer success and marketing operations.
Yes. Up to 2 people from your team can join the session.
Schedule another coaching session for the rest, so you get full use of what you bought.
Use our booking page or request a time by email at Su*****@*********on.com. We’re on US Mountain Standard time year-round, and available from 14:00 to 02:00 GMT = 7am to 7pm MST, with occasional exceptions.
You may exchange a resource or service only if you haven’t accessed it yet. The terms are at clearaction.com/my_license.
Yes. Certification exams, including CCXP, are one of the topics you can bring.
20 minutes suits one focused question. 60 minutes, split into 2 or 3 mini-sessions, suits a project in progress. The monthly plan suits ongoing work. Not sure? Email me and we’ll decide together.