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CX-Inspired Performance (APAC, EMEA, Americas)

Learn how to influence CX-inspired performance by every department companywide. This is 1 of 4 gold metrics for CX leaders. By facilitating CX-inspired performance, you cause a domino-effect for the other CX metrics. (4-week series of 90-minute template sessions)

$225

Link CX Initiatives to Financials

How to pitch and prove CX value! Fill-in your templates (doc/xls) in this quick session for an action plan that's ready to use.

$95

CX-Inspired Strategy (APAC, EMEA, Americas)

Learn how to influence CX-inspired strategy by every department companywide. This is 1 of 4 gold metrics for CX leaders. By facilitating CX-inspired strategy, you cause a domino-effect for the other CX metrics. (4-week series of 90-minute template sessions)

$225

CX-Inspired Efficiencies (APAC, EMEA, Americas)

Learn how to influence CX-inspired efficiencies in every cost reduction, process improvement, policy change, restructuring, etc. This is 1 of 4 gold metrics for CX leaders. By facilitating CX-inspired efficiencies, you cause a domino-effect for the other CX metrics. (4-week series of 90-minute template sessions)

$225

CX-Inspired Growth (APAC, EMEA, Americas)

Learn how to influence CX-inspired growth for every product upgrade and launch, new market and business model, alliance and merger. CX-inspired growth is 1 of 4 gold metrics for CX leaders. By facilitating CX-inspired growth, you cause a domino-effect for the other CX metrics.

$225