Everyone in your team can upskill thanks to our volume-oriented prices!

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Expertise for your entire team

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35 years preventing CX issues

Masterclass for Enthusiasts of Customer Experience & Employee Experience

CX & EX Enthusiasts Masterclass

Self-paced or live lessons with pro tips + examples + true-false quizzes for managers working with customer experience and employee experience.

$300 – $1,275

64% Off

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CX+EX+PX Enthusiasts masterclass shows you how to multiply value of experience management far beyond the typical marketing techniques.

“Your entire content, and especially your metrics training, is so powerful and explained in an excellent way.”

  • See synergies of customer, employee, and partner experience coordination.

  • Show your impact to financial success.

  • Design new value and improve well-being of customers, employees, and partners.

  • Permanently stop root causes of poor experience.

  • Drive cross-functional collaboration for CX, EX, and PX excellence.

  • And much more!

“I can save weeks of work I thought was needed, and impress my executives with greater results faster with the method I learned today.”

CX+EX+PX Experts Leadership in 5 Weeks

Self-paced or live skill-building:

  • Pro tips show you how to skip many typical practices for faster, higher gains.

  • Concise videos with personal examples, diagrams, eye-opening statistics, and stories.

  • True-false quizzes reinforce key points.

  • You get a lifetime non-transferrable license for reference as your career evolves.

“Your course was incredible! It is a wealth of CX knowledge overall!”
CX Test

You can start here to prioritize.

40 multiple-choice questions.

Include hints and correct answer reasons.

Shows you which Power Guides to choose.

$30 (can be credited to the full course)

https://ClearAction.com/product/pre-tests

CCXP Power Guides

Focus on just what you need.

10-minute video for each subtopic.

True-false quiz with hints and answer reasons.

Pro tips for to multiply gains above the norms.

$15 (can be credited to the full course)

https://ClearAction.com/resources/page/2/

CX+EX+PX Modules

Learn 1 competency at a time.

Self-paced (~60 minutes) or live (90 minutes).

True-false quiz with hints and answer reasons.

Collection of Power Guides for this competency.

$60 self-paced or $110 live class + self-paced

https://ClearAction.com/growth/#modules

Everyone level-sets and up-levels together:

Live Classes Learn Together

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Enthusiasts Certificate is awarded for completion of all true-false quizzes across all power guides or modules.

Customer Experience Skills Certificate

Wednesdays are public 90-minute live classes, available with an upgrade fee from your purchase of self-paced resources.

  • New live remote classes can be arranged for 2+ participants. Send request to Success@ ClearAction.com.
  • Arrange in-person training at your location: send request to Success@ ClearAction.com.
  • If you require a proposal, prepurchase meeting, or paperwork, there is an administrative fee. We keep prices low via immediate online payments.

LYNN HUNSAKERLynn Hunsaker led companywide CX issue prevention for many years, saving customers millions of hours and dollars, thus improving customers’ prosperity as the key to maintaining 2X revenue leadership vs. competitors.

— In Strategic Planning at Sonoco: VoC Manager.
— At Applied Materials: Head of Corporate Quality & Customer Experience, starting from VoC Manager, Customer Satisfaction Improvement Manager, Marketing Director.

  • #1 author often at CustomerThink.com. 1 of 5 CustomerThink Hall of Fame Authors.
  • Published 3 e-handbooks on Kindle including Innovating Superior Customer Experience.
  • Taught 25 semester courses at UC Berkeley and UC Santa Cruz Extensions, San Jose State University and Mission College.
  • 1st in the world to benchmark B2B CX practices globally (5 year study).
  • 1st in the world to benchmark marketing operations practices.
  • Past-President of Silicon Valley American Marketing Association; earned a Chapter Excellence Award.
  • Certified Practitioner of Myers-Briggs Type Indicator, CPI 260, Temperaments, Cognitive Dynamics, and Interaction Bridges.
  • Professional Certified Marketer, Certified Quality Manager, California Certified Teacher, Certified Customer Experience Professional.
  • 1st in the world as CXPA-Recognized Training Provider (RTP) for online CCXP course in 2015.
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FUJITSU CUSTOMER EXPERIENCE TRAINING
GLINT CUSTOMER EXPERIENCE TRAINING
GLOBAL FOUNDRIES MARKETING OPERATIONS TRAINING
HEALTH STRATEGIES GROUP MARKEIING OPERATIONS TRAINING
HENLEY HOMES CUSTOMER EXPERIENCE TRAINING
HERBALIFE CUSTOMER EXPERIENCE TRAINING
HIGHER LOGIC CUSTOMER EXPERIENCE TRAINING
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HOSPIRA CUSTOMER EXPERIENCE TRAINING
INGERSOLL RAND CUSTOMER EXPERIENCE TRAINING
INTERNATIONAL BACCALAUREATE CUSTOMER EXPERIENCE TRAINING
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MJHS CUSTOMER EXPERIENCE TRAINING
MONEY MANAGEMENT INTERNATIONAL CUSTOMER EXPERIENCE TRAINING
MOO CUSTOMER EXPERIENCE TRAINING
MULESOFT CUSTOMER EXPERIENCE TRAINING
NAVITUS CUSTOMER EXPERIENCE TRAINING
NCR CUSTOMER EXPERIENCE TRAINING
NETAPP CUSTOMER EXPERIENCE TRAINING
PLANTRONICS MARKETING OPERATIONS TRAINING
PORTFOLIO CO CUSTOMER EXPERIENCE TRAINING
RIYAD BANK CUSTOMER EXPERIENCE TRAINING
RUBRIK CUSTOMER EXPERIENCE TRAINING
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I highly recommend ClearAction! You’ll sharpen your focus with actionable insights and tools you can apply on the job the next day!

MaryAnn MonroeMaryAnn Monroe, CCXP, Maximus

Thanks for your guidance and prep. I highly recommend ClearAction to anyone seeking to understand CX.

Aaron MosbyAaron Mosby, CCXP, TTEC Digital

ClearAction brings expert level insights to customer experience practices. Lynn Hunsaker’s competence in CX is unmatched.

Kenneth HamptonKenneth Hampton, Acceptance Insurance

Time well invested. Get introduced to Strategic Impact practices so we evolve from the past practices. Highly recommended.

Balakrishna MurthyBalakrishna Murthy, CCXP, Carrefour

Always grounded in deep experience, knowledge of CX best practices, and industry network!

Gloria GuptaGloria Gupta, FCXP, American Medical Association

Une riche ressource claire et précise au sujet de gestion de l’expérience client, le contenu que je n’ai pas trouvé ailleurs. 

Tatiana YakovenkoTatiana Yakovenko, UX Design Specialist

ClearAction calmly and concisely communicates ideas in ways that stick in your brain and make you look at the work you’re doing in different ways.

James DodkinsJames Dodkins, Pegasystems

Plenty of actionable takeaways! Always a pleasure.

Clare MuscuttClare Muscutt, Women in CX

Súper bien, ella siempre está disponible y brinda una orientación completa para el entendimiento de los cursos.

Sonia ZavalaSonia Zavales, CCXP, SONICXcorp

ClearAction is a trail-blazer and an impactful leader in the development of the CX practice globally.

Rolu AdebolaRolu Adebola, Diversiboard

Grateful to ClearAction mentorship. I will certainly continue to use this knowledge throughout my career.

Jenna Harwood PepersJenna Harwood-Pepers, CCXP, PointClickCare

Très utile et pratique, aider les organisations à passer à un niveau supérieur.

Tatiana YakovenkoTatiana Yakovenko, UX Design Specialist

This is certainly among the best CX content I’ve ever found, uniting concepts and application. 

Elaine MazzonElaine Mazzon, PhoneTrack

Worth every minute and dollar invested! To establish or operationalize CX for results, look no further. Fully recommended!

Tatiana RamirezTatiana Ramirez, CCXP, InteractionCX

I highly recommend ClearAction’s Experience Leadership Mastery to up your CX game.

Mary Catherine Plunkett, CCXP, Autodesk

ClearAction has been recommended to everyone asking me how to pass the exam.

Shatha Balto, CCXP, My Clinic KSA

ClearAction is not just good for exams. It applies to the real work.

Bruce LiuBruce Liu, CCXP, Cognizant

Thanks for great resources that made the exam questions feel very approachable and intuitive.

Jenna Harwood PepersJenna Harwood-Pepers, CCXP, PointClickCare

Thank you for sharing your excellent view and knowledge on CX and CXM.

AnneMarie JansAnneMarie Jans, Salta Group

ClearAction has been a valuable resource to me. You have unending knowledge.

Patty Soltis, CCXP, Moffit Cancer Center

This is a true proposal for a customer experience management system connected with business results.

Elaine MazzonElaine Mazzon, PhoneTrack

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