Customer experience skills for all managers in CX, EX, PX
Gain customer experience skills to influence issue-free experiences for supreme CX ROI
This is automatic experience excellence
For customer experience (CX), employee experience (EX), and partner experience (PX).
In just 5 lessons, you will be able to:
- Identify leading indicators of financial growth
- Stop costly issues and design superior experiences
- Influence customer-centric accountability companywide
- Use insights to stimulate collaboration and differentiation
- Lead strategy and governance to outpace your industry
Self-paced or live training
Volume discounts available
You will get:
- Non-transferrable lifetime license to video segments (8-12 minutes each) totaling about 50 minutes per topic.
- Personalized instructor feedback for 3 scenario questions per topic to earn your Experience Leadership Certificate.
- Workbook for each topic with questions relating videos to your experiences + templates for applying key points in your work.
- Individual or group coaching can be arranged.
- Private live sessions can be arranged for 5+ participants.
No risk: try 1 topic with 7-day guarantee if nothing is new for you.
- You can start with this and upgrade later to the CCXP exam course (pay the difference).
- Excellent introduction to ClearAction’s Experience Value Exchange and advanced resources.
- Optional coaching can be applied to any topic.
Get a lesson preview
5-minute demo: (click full-screen icon)
Customer experience skills you will master:
This course is right for you if:
- You want flexibility. It’s self-paced with no expiration, and you can arrange live sessions.
- You want instructor feedback. Responses in LinkedIn messaging and for every Topic Mastery submittal.
- You are interested in peers’ views. Join a live session and join the course Slack channel.
- Your career growth is top priority. You learn BETTER ways for all these skills.
- You want to be indispensable. You gain advanced wisdom for internal buy-in and massive gains.
No extra charge for live sessions! Emphasis in live session may be customized to participants’ goals and questions.
Are you an individual who wants to join others in a live 5-week series? Fill-in the form below to be notified when 5+ people request similar timing.
Live sessions can be a mix of participants from all 3 levels.
Experience Leadership Mastery for everyone
customer, partner & employee experience excellence
Get your whole department on the same page! Cross-pollinate!
Live or self-paced sessions mix participants from all 3 levels, with online resources tailored to each level.
Can I earn a certificate?
Experience Leadership Topic Mastery Certificate and social media badge are earned by successfully answering 15 topic mastery scenarios: 3 for each of the 5 competencies. This is awarded by ClearAction Continuum, with individual feedback to you by Lynn Hunsaker.
Learn how to establish indisputable ROI and internal engagement
Discover how to rapidly improve post-pandemic priorities of trust, value, respect, and values.
For any career background, this course fast-tracks and modernizes your customer experience skills.
ClearAction increased customer experience skills here:
Get started today!
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Send requests to Success at ClearAction.com or message via LinkedIn or book a discovery call by clicking “Let’s Talk” at the top of this web page.
If you require an invoice, contact us directly, but note that there is a surcharge for additional paperwork.