Customer Experience Training for CCXP & Advanced Professionals

Customer Experience Training & Tools

Customer experience training and tools for beginners and advanced professionals in marketing, CX, EX and CS. CCXP training for exam success and ongoing career advancement.

As a CXPA Recognized Training Provider, all our educational experiences let you earn CCXP renewal credits.

Questions? Send a note to

“Just to let you know — I’ve been through 4 modules so far and your materials are really excellent!!! I love it. What I really like the most is that there are additional support questions in the quiz that help you understand the perspective. I just wish I would have used it before. Thank you!”

Customer Experience Training

CCXP Training Choices

All formats of ClearAction’s CCXP training include free CCXP study group, instructor Q&A, myth-buster game, readings, case studies, templates, and topic mastery scenarios.


  • Monthly
  • 6 Competencies
  • Practice Questions* + $49
  • 3-Hour Course

Online Course

  • No Expiration
  • 6 Competencies
  • Practice Questions Included*
  • 3-Hour Course

Live Class

  • No Expiration
  • 1 Competency
  • Practice Questions Included*
  • 90-Min Class

1 CCXP Topic

  • No Expiration
  • 1 Competency
  • Practice Questions Included*
  • 45 Minutes

*CCXP exam practice questions include clues and explanations for multiple-choice, true-false, topic exploration scenarios and topic mastery scenarios. Topic Mastery is the best judgment and preparation for CCXP exam readiness and on-the-job performance value. Application of key points to real-world scenarios is vital to adult learning effectiveness.

ClearAction Value Exchange community includes tailored learning algorithm and live online events, interactive templates called Solve-SpacesTM and much more.

CCXP Training Comparisons


“I found that the course was useful in that it provided some meat to the blueprint available on the CXPA website. Customer Experience is a broad topic and it would have been difficult to focus myself on the right things without this course to guide me. Lynn herself was friendly and available, making contact via email to see if she could assist in any way. I definitely believe it was worth the cost!” — Jean Ochse, CCXP

Customer Experience Tools

“The customer experience management field and role is exciting, dynamic and complex, requiring many skills and competencies. ClearAction puts expert knowledge to great use to make sure no important detail gets left behind. They share their years of experience in clear, concise, compelling and useful ways.” — Desirree Madison-Biggs, CCXP

“Hello Lynn, Thank you for the excellent course on customer experience management. I am happy to say that using my years of experience in customer facing roles and complementing it with the Customer Experience Excellence from ClearAction has allowed me to today become a CCXP. I took the exam today and passed on the 1st attempt. An early morning review of the materials in your class allowed me to refresh all concepts and I was able to complete the 2 hour test well under the time limit.”

All of our blog topics can be taught in coaching, training or application workshops.

Requests? Send a note to

Join the ClearAction Value Exchange

Modernize your experience leadership
for 2020s new essentials

1 User

  • or Quarterly: $54

5 Users

  • or Quarterly: $250

10 Users

  • or Quarterly: $440

15 Users

  • or Quarterly: $615

25 Users

  • or Quarterly: $950

50 Users

  • or Quarterly: $1,750


Let’s discuss your specific situation.
We look forward to contributing to your success.

+1 408 687 9700