CX Team Sport Skills
For Marketing, CS, CX, EX & PX teams
Customer experience + Employee experience
+ Partner experience
Engage everyone in CX+EX+PX excellence!
Customer experience team sport skills
Join the Experience Value Exchange!
For your Marketing, Customer Success, Customer Service, Employee Experience, Partner Experience, and Customer Experience teams
You set and monitor customer, employee, and partner (CX+EX+PX) expectations.
You rely on every group company-wide to meet or exceed CX+EX+PX expectations.
Learn how to inspire everyone for automatic CX+EX+PX excellence!
Trusted by leaders from many companies such as:
I would definitely recommend the Experience Value Exchange because it is a treasure trove of tried-and-true practices.
There are best practices to earn the right to customers’ business — and growing it by adding value.
The Solve-Space™ helped me frame a tough situation to my staff, and to tap other employees to help, resolve pushback, and make it successful.
This is a breakthrough to be able to do things in small bites, 5-40 minutes.
It lets you learn in ways you learn best. This is handy to save or print my action plans in the Solve-SpacesTM.
The Solve-Spaces are unique: quick with pointed questions and suggestions for taking a solution back to your team.
Lunch-n-learns and extended staff meetings let me compare my Solve-SpaceTM answers with my colleagues and learn even more as a group.
There are templates, podcasts, exercises, and a network of people you can ask ‘how did you do this?’ or ‘what did you struggle with?’.
This is a fast way to learn. We have some say over topics that are relevant to us, with companies that are ready and willing to help solve. The Value Exchange is a huge win for us.
I’ve saved customers time and money, and grown our business.
Elevate CX+EX+PX as a team sport this year!
The mission of Marketing + CS + CX + EX + PX teams: maximize value AND brand integrity.
In the Value Exchange, access templates, how-to guides, and examples in self-paced and interactive formats.
What is CX+EX+PX as a team sport?
Automatic CX excellence requires ease of business + ease of work
Discover better ways to collect, share, and act on VoX to make CX+EX+PX your winning team sport!
In the Value Exchange, learn and share with others through diverse CX+EX+PX team sport resources!
6 success factors for almost-automatic CX+EX+PX excellence
The Experience Value Exchange is your daily inspiration for CX+EX+PX cross-org trust-building, silo-smoothing, and continuous adaptation.
Trust-building
CX+EX+PX Intentions
Silo-smoothing
CX+EX+PX Alignment
Continuous Adaptation
CX+EX+PX Engagement
If you like ClearAction’s articles and webcasts, you’ll love bringing them to life with your whole team.
Enroll your whole team for ongoing skill-building
Your team is as strong as its weakest link: group membership elevates your whole organization’s performance.
Annual membership allows you to absorb, apply and reinforce new skills.
Request volume discount rates for 50, 100, 200, or 500 employees.
Frequently Asked Questions
What are interactive templates?
Solve-SpacesTM are interactive templates to build capability on-the-go.
- “Wisdom for this Step” helps you apply a new angle to your challenge.
- In 20 minutes you customize a plan you can use right away!
- Share — or exchange — your discoveries with your colleagues.
- It’s the fastest path to shared vision and collective capability.
Solve-SpacesTM give you a new perspective and an immediate action plan. Do it yourself, walk through it in an extended staff meeting or a lunch-n-learn, or tackle a problem through it with peers in a conference room. You can compare your answers with peers, share your lessons learned, or show peers how it made a difference for you.
What do members exchange?
Your customer experience team in Marketing, CS, CX, and EX can:
- Contribute anything about ease of work and ease of doing business.
- Moderate events, present examples in community calls.
- Ask questions and answer fellow members’ questions.
- Share comments and likes, articles, videos, podcasts
- Post infographics, templates, diagrams, and presentations.
Example Member Newsletter:
All content in the Value Exchange is for members’ internal use only.
Privacy Policy
Membership Agreement
Visit your Exchange portal throughout your workday for smoother internal and external interactions.
How are members using the Exchange?
Members can do many things on their own, or with other members, or with their own teams.
The Experience Value Exchange is like a mentor, giving your extended customer experience team 24×365 access to solutions for ease-of-doing-business and ease-of-work.
How easy is it to use daily?
In just a few minutes, you can learn a technique you can use the same day. Answers to your questions, tutorials, and inspiration are available in 5-minute, 20-minute, and 40-minute content. The Value Exchange is on-the-spot learning that doesn’t disrupt your work.
Your home page is tailored to you, to minimize your time searching. Your goals prioritize what you see.
How can my whole department join?
Group membership elevates your extended customer experience team’s performance. Annual membership allows you to absorb, apply and reinforce new skills.
Ask about volume discounts for your whole department
by telephone at +1 408 687 9700 or email
Questions about the Experience Value Exchange?
Team Sport Gaps Slow Growth!
Marketing, CS, CX, EX & PX teams unite!Close the Gaps
By making CX a team sport, you will . . .
Prevent negative CX surprises
Increase retention of customers and partners
Drive ease of doing business
Achieve almost-automatic experience excellence!
Team Sport Gaps Drain Energy!
Maximize Ease of Work!Close the Gaps
By making CX a team sport, you will . . .
Prevent negative EX surprises
Make work more enjoyable
Increase productivity
Expand your influence!
I would definitely recommend the Experience Value Exchange because it is a treasure trove of tried-and-true practices.
There are best practices to earn the right to customers’ business — and growing it by adding value.
The Solve-Space™ helped me frame a tough situation to my staff, and to tap other employees to help, resolve pushback, and make it successful.
This is a breakthrough to be able to do things in small bites, 5-40 minutes.
It lets you learn in ways you learn best. This is handy to save or print my action plans in the Solve-SpacesTM.
The Solve-Spaces are unique: quick with pointed questions and suggestions for taking a solution back to your team.
Lunch-n-learns and extended staff meetings let me compare my Solve-SpaceTM answers with my colleagues and learn even more as a group.
There are templates, podcasts, exercises, and a network of people you can ask ‘how did you do this?’ or ‘what did you struggle with?’.
This is a fast way to learn. We have some say over topics that are relevant to us, with companies that are ready and willing to help solve. The Value Exchange is a huge win for us.
I’ve saved customers time and money, and grown our business.
