UX vs. CX vs. IX vs. CXD — Demystifying the Acronyms

Ingrid Lindberg (ChiefCustomer, B2C) and Lynn Hunsaker (ClearAction, B2B)

UX vs. CX vs. IX vs. CXD -- Demystifying the Acronyms (Lindberg/Hunsaker)What is User Experience, Customer Experience, Interaction Experience, and Customer Experience Design? Each has a profound differences!