Project Description

https://clearaction.com/podcast/ux-vs-cx-vs-ix-vs-cxd-demystifying-the-acronyms-lindberg-hunsaker/

UX vs. CX vs. IX vs. CXD — Demystifying the Acronyms

Ingrid Lindberg (ChiefCustomer, B2C) and Lynn Hunsaker (ClearAction, B2B)

UX vs. CX vs. IX vs. CXD -- Demystifying the Acronyms (Lindberg/Hunsaker)What is User Experience, Customer Experience, Interaction Experience, and Customer Experience Design? Each has a profound differences!

 

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