Full Series CX=EX=$ Masterminds
For leaders in customer experience and employee experience
Remove revenue roadblocks!
Build your plan for Customer-Aligned Growth, Performance, Strategies, and Efficiencies in 16 interactive 90-minute sessions.
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“I built this out last night from our last Mastermind session and shared with our Chief Commercial Officer. He was shocked.”
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16 interactive 90-minute template sessions
- We start with your situations and goals.
- Hear a thought-provoking method and example.
- We fast-track your success with a series of templates.
- Date conflict? Attend any future session.
It’s like we’re at the whiteboard together
- Start deploying your plan the same day!
- Your doc/xls templates become your customer alignment strategy.
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Limited to 9 participants
Specifics will be adapted to your goals.
Send an email to Success@ ClearAction.com to specify your preferences or ask questions.
Already participated in a ClearAction mastermind?
Send an email to Success@ ClearAction.com to request a bridge fee to apply credit toward this full series.
For 1-person Masterminds or private groups, you can substitute other topics of your choice and schedule any weeks.
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Lynn led company-wide customer experience alignment for 2 global manufacturing firms across 15 years. Lynn was VoC Manager in Strategic Planning at Sonoco, and also in Corporate Quality at Applied Materials. Her roles there include Director of CX Improvement and Quality Metrics, Director of Marketing, and Head of Corporate Quality. She taught 24 semester courses at 4 universities, and she’s a Professional Certified Marketer, Certified Quality Manager, Certified Myers-Briggs Type Indicator Practitioner, and Certified Customer Experience Professional.
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“Lynn’s wisdom is distilled to the most practical and effective points for invaluable, quick traction.”
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We cover these topics 1 at a time across 4 weeks:
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“I showed my Mastermind template to our leaders in Organizational Development and they’re taking this forward across our entire organization.”
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You receive a certificate for each of the 4 Masterminds: Growth, Performance, Strategies, Efficiencies.
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“In our company all-hands meeting today, I presented some key takeaways from CX Leaders Masterminds, and the feedback was fantastic!”
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Our schedule for your private group is flexible. Let’s discuss! Set up a 15-minute call at https://ClearAction.com/oneonone/get-acquainted.
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“I appreciate these practical tools and discussions where participants share real-world examples from our different histories and experiences.”
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“Thank you for having a wonderful advanced session in such a short duration. I really appreciate the way you have integrated project management, change management and customer experience management. It has been a fantastic experience.”
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“This is an absolute must for any practising CX professional wishing to take their knowledge to the next level and to adapt to the changing realities of CX practices.”
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Why these 4 Mastermind focuses?
These are gold metrics: multiplying progress of all growth metrics.
CX-inspired (1) Growth, (2) Strategies, (3) Performance, (4) Efficiencies.
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“Lynn is a seasoned CX professional. She spoke to sound theory and powerful practical examples from her own experience that really help land the points on how to drive business results.”
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Remove revenue roadblocks!
Customer-Aligned Performance:
- Aligned Handoffs
- CX=EX=$ Purpose
- CX=EX=$ Outcomes
- Reviews & Rewards
Public schedule: January or May or September
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Customer-Aligned Efficiencies:
- Cost Decision Silos
- Budget Expansion Opportunities
- Shrinkflation
- Accountability
Public schedule: February or June or October
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Customer-Aligned Growth.
- Cutting Corners
- Siloed Launches
- Over-Promising
- Spoiling Engagement
Public schedule: March or July or November
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Customer-Aligned Strategies:
- Aligned Growth
- Value Silos
- Lifecycle Integrity
- North Star
Public schedule: April or August or December
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“This is by far the best resource available on Experience Leadership. You don’t know what you don’t know! Try this.”
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Market price:
$600 Public Session
$1,800 Private Session
$9,600 Public Full Series
$28,800 Private Full Series
Your pricing is lower!
- ClearAction gives you immediate access to actionable, affordable techniques to master CX job hurdles and multiply CX value.
- What may look like “training” at ClearAction is user-friendly advanced e-consulting.
- Instead of lengthy, expensive consulting, we’ve set up quick and easy ways for you to clearly see how to take action in driving customer-centered management.
- Level-set and up-level your extended team!
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Flexible scheduling available.
— Let’s discuss what fits your preferences:
https://ClearAction.com/oneonone/get-acquainted
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Money-back guarantee based on your first session giving you much more than $250 value in take-aways!
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⬇️ Click “Change Plan” in “Cart Summary” to select your preferred arrangement.
⬆️ Click “Change Plan” in “Cart Summary” to select your preferred arrangement.
