CX Stakeholder Motivation Workshop
Get All Managers to Own CX
Clear the path to self-motivation for
external and internal customer experience excellence.
CX Stakeholder Motivation Workshop
reveals a proven method in just 3 hours to
see what’s blocking others’ ownership of CX outcomes —
and how to maintain their momentum.
Applies equally to CX and Employee Experience and Partner Experience.
Limited time available for live remote workshops.
Anyone Can Cause Bad CX
You share customer data with many types of managers.
They’re vital to success.
You rely on them to ensure good customer outcomes.
Their work affects each touchpoint.
But few of them act on CX data.
And even then, it’s inconsistent.
Real-time data isn’t the problem.
They get it, but life gets in the way.
Like everything in life,
being consistent is hard.
What’s needed is a success facilitator.
Stakeholder momentum isn’t automatic.
Lack of stakeholder motivation
hurts customer experience
and costs and growth.
It’s the critical spoke in the wheel for seamless experience
of customers, partners, and employees.
And it’s completely solvable.
After your CX Stakeholder Motivation Workshop, this is your new normal:
You proactively reduce pebbles in managers’ shoes that got in the way.
CX progress is woven into daily decisions of managers.
- Early adopters of CX ownership help the laggards progress.
Organizations are shifting from value-rescuing to value-creating.
Your team’s financial impact is multiplied by every manager’s engagement.
- You spend less time proving value, getting buy-in, and driving change.
- Others see you as helping them be successful — a career advantage.
CX Stakeholder Motivation
CX Stakeholder Motivation is a
3-hour live remote workshop
for CX, EX, and marketing professionals.
Discover a practical, step-by-step system
for uncovering and solving resistance factors,
so that people are self-motivated CX champions —
influencing without authority, pressure,
or endless email chains.
From this concise session,
you’ll set up a simple framework
that’s like a mini cockpit for
navigating others’ viewpoints,
with new skills to gently keep them on-track.
Your CX Stakeholder Motivation workshop includes:
Live 3-Hour Interactive Workshop — practicing with your real-life examples, with expert coaching.
- Force-Field Analysis Technique — Chart each stakeholder’s roadblocks and motivators, so you can start influencing strategically.
- Resistance Reduction Playbook — Specific tactics to solve roadblocks as others see them.
- Role Mapping Framework — Like players on a chessboard, consider who’s needed now and in future for opening doors to progress.
- Motivation Migration Tactics — How to help laggards shift their mindsets and embrace what’s needed.
- Ongoing Engagement System — How to keep momentum alive so your company achieves giant gains continually.
- Skills Certificate — documented professional development to share with your organization.
Your Complimentary Bonus:
- CX Multipliers Forum Friends Access — get peer support for your lessons learned, join interactive skill-building events, and tap into 5-minute guides for ongoing wisdom.
Your Stakeholder Motivation workshop instructor isLynn Hunsaker. She used this exact change management approach to exceed her stretch CX goals every year while leading company-wide customer alignment strategy. She is a Certified Customer Experience Professional (CCXP), Certified Quality Manager, Certified Professional Marketer, Myers-Briggs Certified Practitioner, and holds an MBA in International Marketing. She has taught 24 university courses and served as president of Silicon Valley AMA. She doesn’t just teach this framework — she built it in the trenches.
“I am so glad I got a front row seat learning and gaining key insights from decade’s of wisdom amassed in influencing customer- centered management at a global scale. Expectations exceeded!!!”
— Liz Mwandila, Head of Customer Experience
Just you, or your group. Between 7 am – 7 pm US MST.
Let’s use real examples to set up the framework for you.
Start implementing your plan the same day.
Review what’s new to proactively influence people.
Total time: 3 hours.
Skills that last a lifetime.
What is it worth to prevent CX mis-steps,
cost of customer retention,
and your team’s morale?
Why pay many thousands for a
consultant’s one-time analysis when
you can do it forever for almost-free?
Frequently Asked Questions
- How long is the workshop?
- The live session is 3 hours. You can schedule your workshop between 14:00-02:00 GMT (7 am to 7 pm US Mountain Standard Time year-round), including Saturdays.
- Is there a schedule for this workshop?
- No, this is a workshop that you arrange. If you prefer training at your location, send a message at Success@ ClearAction.com.
- Is this right for my industry?
- Yes. The force-field framework works in any B2B, B2C, nonprofit, or government environment. Lynn has facilitated this for leaders across healthcare, tech, finance, retail, and more.
- Is this only for customer experience professionals?
- No, this method works for any professional who needs to influence, collaborate, or communicate at work. Specific examples are emphasized for Customer Experience, Employee Experience, Partner Experience, and Marketing Operations.
- Will I really be able to use this right away?
- Yes. You can start your customized plan the same day.
- Is this method for channel partners, too?
Yes, it can be helpful for any party that you rely on. Lynn also uses these concepts for progress in personal relationships anywhere.
- Can I use this for my whole team?
- Yes, everyone can join this workshop, from VP level to college intern.
Still have questions?
Book a discovery call or
send a message to Success@ ClearAction.com
Ready to Stop Pushing
and Start Leading?
- You’ll proactively reduce pebbles in managers’ shoes that got in the way.
- CX progress will be woven into daily decisions of managers.
- Early adopters of CX ownership will help the laggards progress.
- Organizations will shift from value-rescuing to value-creating.
- Your team’s financial impact will multiply by every manager’s engagement.
- You’ll spend less time proving value, getting buy-in, and driving change.
- Others will see you as helping them be successful — a career advantage.
⚡ Don’t let another quarter pass watching great strategies stall because of key players’ lapses.
Choose the Plan
That’s Right For You
For 3 or More Participants
$300 per person
- 3-Hour Interactive Workshop
- Force-Field Analysis Technique
- Resistance Reduction Playbook
- Role Mapping Framework
- Motivation Migration Tactics
- Ongoing Engagement System
- Skills Certificate
- CX Value Multipliers Forum Friends
For 2 Participants
$450 per person
- 3-Hour Interactive Workshop
- Force-Field Analysis Technique
- Resistance Reduction Playbook
- Role Mapping Framework
- Motivation Migration Tactics
- Ongoing Engagement System
- Skills Certificate
- CX Value Multipliers Forum Friends
Just for You Only
$900
- 3-Hour Interactive Workshop
- Force-Field Analysis Technique
- Resistance Reduction Playbook
- Role Mapping Framework
- Motivation Migration Tactics
- Ongoing Engagement System
- Skills Certificate
- CX Value Multipliers Forum Friends
Think about what 1 failed project handoff —
or 1 lost account, or 1 disengaged team —
costs your organization.
Now think about preventing that —
repeatedly — with a skill you keep
for the rest of your career.
CX Stakeholder Motivation Workshop
Get All Managers to Own CX
Clear the path to self-motivation for external and internal customer experience excellence.
CX Stakeholder Motivation Workshop reveals a proven method in just 3 hours to
see what’s blocking others’ ownership of CX outcomes — and how to maintain their momentum.
Applies equally to CX and Employee Experience and Partner Experience.
Limited time available for live remote workshops.
Anyone Can Cause Bad CX
You share customer data with many types of managers. They’re vital to success.
You rely on them to ensure good customer outcomes. Their work affects each touchpoint.
But few of them act on CX data. And even then, it’s inconsistent.
Real-time data isn’t the problem. They get it, but life gets in the way.
Like everything in life, being consistent is hard. What’s needed is a success facilitator.
Stakeholder momentum isn’t automatic.
Lack of stakeholder motivation hurts customer experience and costs and growth.
It’s the critical spoke in the wheel for seamless experience of customers, partners, and employees.
And it’s completely solvable.
After your CX Stakeholder Motivation Workshop, this is your new normal:
You proactively reduce pebbles in managers’ shoes that got in the way.
CX progress is woven into daily decisions of managers.
- Early adopters of CX ownership help the laggards progress.
Organizations are shifting from value-rescuing to value-creating.
Your team’s financial impact is multiplied by every manager’s engagement.
- You spend less time proving value, getting buy-in, and driving change.
- Others see you as helping them be successful — a career advantage.
CX Stakeholder Motivation
CX Stakeholder Motivation is a 3-hour live remote workshop for CX, EX, and marketing professionals.
Discover a practical, step-by-step system for uncovering and solving personal resistance factors,
so that people are self-motivated CX champions — influencing without authority, pressure, or endless email chains.
From this concise session, you’ll set up a simple framework that’s like a mini cockpit for navigating others’ viewpoints,
with new skills to gently keep them on-track.
Your CX Stakeholder Motivation workshop includes:
Live 3-Hour Interactive Workshop — practicing with your real-life examples, with expert coaching.
- Force-Field Analysis Technique — Chart each stakeholder’s roadblocks and motivators, so you can start influencing strategically.
- Resistance Reduction Playbook — Specific tactics to solve roadblocks as others see them.
- Role Mapping Framework — Like players on a chessboard, consider who’s needed now and in future for opening doors to progress.
- Motivation Migration Tactics — How to help laggards shift their mindsets and embrace what’s needed.
- Ongoing Engagement System — How to keep momentum alive so your company achieves giant gains continually.
- Skills Certificate — documented professional development to share with your organization.
Your Complimentary Bonus:
- CX Multipliers Forum Friends Access — get peer support for your lessons learned, join interactive skill-building events, and tap into 5-minute guides for ongoing wisdom.
Your Stakeholder Motivation workshop instructor isLynn Hunsaker. She used this exact change management approach to exceed her stretch CX goals every year while leading company-wide customer alignment strategy. She is a Certified Customer Experience Professional (CCXP), Certified Quality Manager, Certified Professional Marketer, Myers-Briggs Certified Practitioner, and holds an MBA in International Marketing. She has taught 24 university courses and served as president of Silicon Valley AMA. She doesn’t just teach this framework — she built it in the trenches.
“I am so glad I got a front row seat learning and gaining key insights from decade’s of wisdom amassed in influencing customer- centered management at a global scale. Expectations exceeded!!!”
— Liz Mwandila, Head of Customer Experience
1. Arrange Your Workshop
2. Stakeholders' Roadblocks & Motivation
3. Apply It Immediately
Start implementing your plan the same day.
4. Keep Fine-Tuning & Learn in the Forum
Review what’s new to proactively influence people.
Total time: 3 hours. Skills that last a lifetime.
What is it worth to prevent CX mis-steps, cost of customer retention, and your team’s morale?
Why pay many thousands for a consultant’s one-time analysis when you can do it forever for almost-free?
CX experts in 50+ countries relied on us since 2005
Frequently Asked Questions
- How long is the workshop?
- The live session is 3 hours. You can schedule your workshop between 14:00-02:00 GMT (7 am to 7 pm US Mountain Standard Time year-round), including Saturdays.
- Is there a schedule for this workshop?
- No, this is a workshop that you arrange. If you prefer training at your location, send a message at Success@ ClearAction.com.
- Is this right for my industry?
- Yes. The force-field framework works in any B2B, B2C, nonprofit, or government environment. Lynn has facilitated this for leaders across healthcare, tech, finance, retail, and more.
- Is this only for customer experience professionals?
- No, this method works for any professional who needs to influence, collaborate, or communicate at work. Specific examples are emphasized for Customer Experience, Employee Experience, Partner Experience, and Marketing Operations.
- Will I really be able to use this right away?
- Yes. You can start your customized plan the same day.
- Is this method for channel partners, too?
Yes, it can be helpful for any party that you rely on. Lynn also uses these concepts for progress in personal relationships anywhere.
- Can I use this for my whole team?
- Yes, everyone can join this workshop, from VP level to college intern.
Still have questions? Book a discovery call or send a message to Success@ ClearAction.com
Ready to Stop Pushing and Start Leading?
- You’ll proactively reduce pebbles in managers’ shoes that got in the way.
- CX progress will be woven into daily decisions of managers.
- Early adopters of CX ownership will help the laggards progress.
- Organizations will shift from value-rescuing to value-creating.
- Your team’s financial impact will multiply by every manager’s engagement.
- You’ll spend less time proving value, getting buy-in, and driving change.
- Others will see you as helping them be successful — a career advantage.
⚡ Don’t let another quarter pass watching great strategies stall because of key players’ lapses.
Choose the Plan That’s Right For You
For 3 or More Participants
$300 per person
- 3-Hour Interactive Workshop
- Force-Field Analysis Technique
- Resistance Reduction Playbook
- Role Mapping Framework
- Motivation Migration Tactics
- Ongoing Engagement System
- Skills Certificate
- CX Value Multipliers Forum Friends
For 2 Participants
$450 per person
- 3-Hour Interactive Workshop
- Force-Field Analysis Technique
- Resistance Reduction Playbook
- Role Mapping Framework
- Motivation Migration Tactics
- Ongoing Engagement System
- Skills Certificate
- CX Value Multipliers Forum Friends
Just for You Only
$900
- 3-Hour Interactive Workshop
- Force-Field Analysis Technique
- Resistance Reduction Playbook
- Role Mapping Framework
- Motivation Migration Tactics
- Ongoing Engagement System
- Skills Certificate
- CX Value Multipliers Forum Friends
Think about what one failed project handoff — or one lost account, or one disengaged team — costs your organization.
Now think about preventing that — repeatedly — with a skill you keep for the rest of your career.