You’ve worked in CX for years. But . . .
business-as-usual is exactly what CCXP helps you overcome with new strengths.
Sound familiar?
“What do I really need to know?”
“How will my career benefit?”
What’s inside, topic by topic
Pro tips first, then 5 CCXP topics, and 2 full exams.
Every topic has 4 Power Guides
(15-minute video lessons with 10-question quizzes).
Course peek
After the exam, thrive in your work
ClearAction’s course prepares you for the exam and
impressing your executives with greater business outcomes.
Four steps to exam day
Get exactly what you need:
self-paced or live, remote or in-person, public or private, any topic(s).
“ClearAction’s course showed me we could have been better — even after 26 years in CX roles and leadership, 21-point NPS increases, 95% renewal rates, 6 international CX awards! I’m seeing our past initiatives through a new lens with continuous learning.”
— George Bell-Uribe, Sage North America
“My ROI is exponential! This is a transformative boot camp which elevates one’s experience leadership. It inspired my team to put a chain of programs in-play to address culture gaps — silos — with a goal of achieving CXM as a team sport.”
— Liz Mwandila, OneLife Assurance Zambia
ClearAction is your best value by far!
CX Master’s Degree Diploma is USD $32,000, with metrics + insights + design + culture + strategy modules $2100 each = $10,500 total)
ClearAction’s 100% CCXP Exam Prep Course is a fraction of others’ costs, and gives you much more!
- Minimal disruption with ClearAction’s approach
- Experience Leadership Diploma with Distinction
- Ongoing 5-Minute Guides and peer discussions in CX Value Multipliers Forum
- Superior practices for enterprise-wide strategic impact
- Apply it all universally to employee + partner + customer experience
Pick your plan
One payment and lifetime access to re-visit as your career evolves.
Live classes include all self-paced resources.
Refunds are available only for content you haven’t accessed (see the license terms).
Your information is never shared (see the privacy policy).
Questions
Here are short answers to what CCXP candidates ask me. If yours isn’t here, email me. 
Lynn Hunsaker, Instructor
You can also see the course outline
and the CX Value Multipliers Forum.
You can get any combination of CCXP topics: Metrics Insights Design Culture Strategy
For local currency, click drop-down USD button in the lower corner:
Africa Asia Latin America Worldwide
Yes. It covers 100% of the CX Book of Knowledge and is updated for the 2027 CCXP exam.
You can finish in 1 day of 7 focused hours, in 5 days with 1 topic a day, or in 5 weeks with 1 topic a week. Many participants revisit the quizzes and videos, which takes about 14 hours.
400+ practice questions, each with a hint and an explanation of the correct answer, includes 2 sample CCXP exams of 100 questions each.
Self-paced gives you every video lesson, quiz and practice exam. Live classes add five 90-minute classes and include all the self-paced resources.
Yes. You get pro tips for CXPA’s application process and for the exam itself.
Yes. You earn renewal credits (CRCs) in the CX Value Multipliers Forum, where each CCXP module has its own peer discussions.
Refunds are given only for content you haven’t accessed. The license terms at clearaction.com/my_license have the details.
Lifetime access. It’s for you only and can’t be transferred to someone else.