Growth = CX = EX

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How to multiply value of customer engagement, partner engagement, and employee engagement

CX = EX = Growth Walk The Talk

We all love CX=EX=Growth. Yet, few companies excel at this.

Financial gaps come from ignoring inter-dependency of CX=EX=Growth.

8X revenue growth from customer-inspired innovation

Leaving money on the table?

Faster adoption curve, quicker time to productivity

Stronger recommendations and retention

Easier cross-selling, faster sales cycle

Learn how to champion this

Applies to customer, partner, and emloyee experience

Differentiate products, policies, processes, business models

Growth = CX = EX

Join Walk The Talk Forum

How to multiply value of customer engagement, partner engagement, and employee engagement

CX = EX = Growth Walk The Talk

We all love CX=EX=Growth. Yet, few companies excel at this.

Financial gaps come from ignoring inter-dependency of CX=EX=Growth.

8X revenue growth from customer-inspired innovation

Leaving money on the table?

Faster adoption curve, quicker time to productivity

Stronger recommendations and retention

Easier cross-selling, faster sales cycle

Learn how to champion this

Applies to customer, partner, and emloyee experience

Differentiate products, policies, processes, business models

6 A’s Embed Customer-Focus

6 A's of Walking the CX Talk

1. Ask

collect and clarify their aims.

2. Absorb

their realities vs. expectations.

3. Adopt

responsibility for gaps.

4. Apply

actions to achieve their aims.

5. Account

progress of action plans.

6. Applaud

resolution and prevention.

Stop bad experience and create new value for all parties:

customers, employees, partners, and investors!

6 A’s Multiply Revenue

via Alignment to Customers, Partners, and Employees

6 A's of Walking the CX Talk

1. Ask

collect and clarify their aims.

2. Absorb

their realities vs. expectations.

3. Adopt

responsibility for gaps.

4. Apply

actions to achieve their aims.

5. Account

progress of action plans.

6. Applaud

resolution and prevention.

Stop bad experience and create new value for all parties:

customers, employees, partners, and investors!

3X Revenue Growth by Reducing Negative Word-of-Mouth

Less doubt in the market

Faster sales velocity, lower cost of acquisition

Uninhibited referrals and retention

Free-up value-rescuing resources for value-creating

Applies to customer, partner, and emloyee experience

Learn how to champion this

Engage everyone causing bad CX, EX, or PX

Fast, giant savings, trust, and growth

3X Revenue Growth by Reducing Negative Word-of-Mouth

Less doubt in the market

Faster sales velocity, lower cost of acquisition

Uninhibited referrals and retention

Free-up value-rescuing resources for value-creating

Applies to customer, partner, and emloyee experience

Learn how to champion this

Engage everyone causing bad CX, EX, or PX

Fast, giant savings, trust, and growth

See How it Works

Fast Capabilities for Your Team

Drive Follow-Through

Solve Root Causes

Engage All Groups

Connect CX+EX+PX+$$

Facilitate Ownership

Shape Culture

Build Automatic ROI

Magnetic attraction

Maximum profit growth

By embedding customer-focus

Collaborative spirit

Stops bad experiences for customers, partners, and employees

Customer Alignment Internally Multiplies Growth

Fun Skill-Building

  • 5-Minute Guides: How-to, stories, audio, video, assessments, checklists, etc.

  • Challenge Series: Sequenced guides in mini-course challenges to use on the job (Silver and Gold only)

  • Publishing: Add your own 5-minute guides as featured resources

  • Member Events: Community Calls, Webcast Conversations, Hackathons, and more

  • Peer Discussions: Q&A, examples, celebrations, small groups, 1-on-1, and more

  • Weekly Templates: Step-by-step guides in CX Leadership Value newsletter

  • Badges: Earn points for status and perks (event moderator or panelist, discounts, and more)

  • Any-Topic Mastermind: Solve a challenge you’re facing in a 45-minute live remote workshop that also teaches you a new skill (Silver and Gold only)

  • Fireside Chat: Discussion, interview, or Q&A session with your for your team, company, partners, or customers for celebrations, offsites, development, clips for workshops, intranet, etc. (Gold only)

  • Self-Paced Modules: (1) Intended Outcomes, (2) Trust & Partnering, (3) Rise Above Assumptions, (4) Questions to Motivate, (5) Listen to Illuminate, (6) Communicate Remotely, or Enthusiast, or Expert level CX+EX+PX (7) Metrics, (8) Insights, (9) Design, (10) Culture, or (11) Strategy (and more to come!)

Friends Access includes CX Leadership Value Newsletter without templates + 5-minute guides and peer discussions for the 1st of the 6 A’s only: “Ask”.

Fast Capabilities for Your Team

  • Drive follow-through

  • Solve root causes

  • Engage all groups

  • Connect CX+PX+EX+$$

  • Facilitate ownership

  • Shape culture

Build Automatic ROI

Magnetic attraction

Maximum profit growth

By embedding customer-focus

Collaborative spirit

Stops bad experiences for customers, partners, and employees

Customer Alignment Internally Multiplies Growth

Fun Skill-Building

  • 5-Minute Guides: How-to, stories, audio, video, assessments, checklists, etc.

  • Challenge Series: Sequenced guides in mini-course challenges to use on the job (Silver & Gold only)

  • Publishing: Add your own 5-minute guies as featured resources

  • Member Events: Community Calls, Webcast Conversations, Hackathons, and more

  • Peer Discussions: Q&A examples, celebrations, small groups, 1-on-1, and more

  • Weekly Templates: Step-by-step guides in CX Leadership Value newsletter

  • Badges: Earn points for status and perks (event moderator or panelist, discounts, and more)

  • Any-Topic Mastermind: Solve a challenge you’re facing in a 45-minute live remote workshop that also teaches you a new skill (Silver & Gold only)

  • Fireside Chat: Discussion, interview, or Q&A session for your team, company, partners, or customers for celebrations, offsites, development, clips for workshops or intranet, etc.

  • Self-Paced Modules: (1) Intended Outcomes,
    (2) Trust & Partnering, (3) Rise Above Assumptions, (4) Questions to Motivate, (5) Listent to Illuminate, (6) Communicate Remotely — or Enthusiast or Expert level CX+EX+PX (7) Metrics, (8) Insights,
    (9) Design, (10) Culture, or (11) Strategy

Join Walk The Talk Forum

Introductory pricing subject to change in 2025. Lock-in your rate now!

Join Walk The Talk Forum

Introductory pricing subject to change in 2025. Lock-in your rate now!

Bronze

$60/Quarter
Walk The Walk

Super-charge experience management.

Silver Membership in Walk The Talk Forum
what you’ll get

*See descriptions in the table above

Great Value

Silver

$150/Quarter
Guide the Walk

Fast-track customer alignment.

Silver Membership in Walk The Talk Forum
what you’ll get

  • For you only

  • Pay quarterly for 1-year access

  • Everything in Bronze membership

  • 5-minute guides in challenges series*

  • 2 Any-Topic Masterminds*/year

  • $6000 value = 90% discount!

*See descriptions in the table above

Gold

$500/Quarter
Live The Walk

Bring your group into the Forum.

Gold Membership in Walk The Talk Forum
what you’ll get

*See descriptions in the table above

Gold Membership Volume Discount

You’re as strong as your weakest link: up-level and level-set everyone

Request an invoice by emailing Success@ ClearAction.com or discovery call

25 Members

$2,000/qtr

+$80 pp

50 Members

$3,500/qtr

+$70 pp

100 Members

$6,000/qtr

+$60 pp

250 Members

$12,500/qtr

+$50 pp

500 Members

$20,000/qtr

+$40 pp

Examples: 8 members = $500 for first 5 plus $100 x 3 = $800

45 members = $2000 for first 25 plus $80 x 20 = $3600

Any questions? DM Lynn Hunsaker on LinkedIn

Gold Membership Volume Discount

You’re as strong as your weakest link:
up-level and level-set everyone

Request an invoice by emailing Success@ ClearAction.com
or discovery call

25 Members

$2,000/qtr

+$80 pp

50 Members

$3,500/qtr

+$70 pp

100 Members

$6,000/qtr

+60 pp

250 Members

$12,500/qtr

+$50 pp

500 Members

$20,000/qtr

+$40 pp


Examples: 8 members = $500 for first 5 plus $100 x 3 = $800

45 members = $2000 for first 25 plus $80 x 20 = $3600

Any questions? DM Lynn Hunsaker on LinkedIn

Your prosperity is our prosperity

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James Dodkins

Valuable Perspectives

“ClearAction calmly and concisely communicates ideas in ways that stick in your brain and make you look at your work in different ways.”

Elaine Mazzon

Actionable Wisdom

“This is certainly among the best CX content I’ve ever found, uniting concepts and application.”

Tatiana Ramirez

Experts + Beginners!

“To establish or operationalize CX for results, look no further.
Fully recommended!”

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