Growth = CX = EX

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How to multiply value of customer engagement, partner engagement, and employee engagement

6 A's of Walking the CX Talk

Master the 6 A’s of Walking The Talk company-wide via conversations and resources in Walk The Talk Forum.

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Walk The Walk

Super-charge experience management.

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what you’ll get

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Guide the Walk

Fast-track customer alignment.

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what you’ll get

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  • Pay quarterly for 1-year access

  • Everything in Bronze membership

  • 1 Any-Topic Mastermind/quarter

  • 5-minute guides in challenges series

  • $6000 value = 90% discount!

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what you’ll get

  • For up to 5 colleagues

  • Pay quarterly for 1-year access

  • Everything in Bronze membership

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  • 4 Any-Topic Masterminds total

  • 5 Self-paced masterclasses total

  • 5-minute guides in challenges series

  • $14,000 value = 85% discount!

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  • Add colleagues at a discount

Any questions? DM Lynn Hunsaker on LinkedIn

6 A’s Multiply Growth

Why 6 A’s? Growth! More revenue, profit, budget, and opportunities.

To stop waste and create new value for all parties.
Notably better experiences for employees, partners, and customers.
How 6 A’s work? You facilitate all roles making a difference!
To engage everyone in customer-aligned mindsets.
Everyone = Senior Leaders, Board, Finance, Legal, Audit, Procurement, Engineering, Manufacturing, Operations, Human Resources, Information Technology, Facilities, Safety, Quality, Marketing, Sales, Support, etc.

6 A's of Walking the CX Talk

Ask (collect and clarify) customers, employees, and partners about THEIR aims.
Absorb (feel) CX, EX, and PX realities versus expectations.
Adopt responsibility for gaps in their realities versus expectations.
Apply actions (mistake-proof) to ensure they achieve THEIR aims.
Account (follow-through and measure) progress of action plans.
Applaud (motivate) resolution and prevention of gaps.

Master the 6 A’s of Walking The Talk company-wide via conversations and resources in Walk The Talk Forum.

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James Dodkins

Valuable Perspectives

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“This is certainly among the best CX content I’ve ever found, uniting concepts and application.”

Tatiana Ramirez

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“To establish or operationalize CX for results, look no further.
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