Ai for CX DNA Infusion Handbook
Your Culture is Your Biggest Growth Engine
Culture eats strategy for breakfast. Culture eats your touchpoints CX Ai, too.
Discover how to use Ai to align every manager, decision, and process around customer value — not just for customer engagement.
Ai for CX DNA Infusion is your handbook that shifts everything for the better.
“ClearAction Continuum is an expert in overall business operations.They have been an invaluable resource for me and my team to learn best practices.
They taught us things that would not readily cross our minds, and increased our efficiency and accuracy in many areas. I highly recommend ClearAction Continuum.”
— Katherine van Diepen, Anritsu.
You Used Ai for CX as Leaders Wanted
You mapped the journey. Earned your Ai certificate. And automated touchpoints.
Lower costs were the goal, but complexity increased for customers and for you.
It’s not because you haven’t tried hard enough.
It’s due to out-of-sync underlying policies, processes, and plans in every nook of your enterprise.
Imagine Almost-Automatic Customer-Centered Decisions
You collect a gold mine of customer data everyday — that’s not being used!
Ask Ai to simplify customer intelligence for use cases across your enterprise.
Only when use cases are equipped with CX guidance, then everything can get in-sync.
When AI infuses customer intelligence into internal decisions, you:
- Prevent gaps in customer journeys before they happen.
- Make life easier for customers and employees alike.
- Inspire right-the-first-time as viewed by customers — among all non-customer-facing roles.
- Reduce operational costs company-wide, not just at touchpoints.
Free up resources for untapped growth opportunities.
- Accelerate product adoption and sustain market leadership.
- Become indispensable to senior leaders for your impact on strategic growth.
Grow both bottom-line and top-line metrics — at the same time.
Ai for CX DNA Infusion Handbook
Your Culture is Your Biggest Growth Engine
Culture eats strategy for breakfast. Culture eats your touchpoints CX Ai, too.
Discover how to use Ai to align every manager, decision, and process around customer value — not just for customer engagement.
Ai for CX DNA Infusion is your handbook that shifts everything for the better.
““ClearAction Continuum is an expert in overall business operations.They have been an invaluable resource for me and my team to learn best practices.
They taught us things that would not readily cross our minds, and increased our efficiency and accuracy in many areas. I highly recommend ClearAction Continuum.”
— Katherine van Diepen, Anritsu.
You Used Ai for CX as Leaders Wanted
You mapped the journey. Earned your Ai certificate. And automated touchpoints.
Lower costs were the goal, but complexity increased for customers and for you.
It’s not because you haven’t tried hard enough.
It’s due to out-of-sync underlying policies, processes, and plans in every nook of your enterprise.
Imagine Almost-Automatic Customer-Centered Decisions
You collect a gold mine of customer data everyday — that’s not being used!
Ask Ai to simplify customer intelligence for use cases across your enterprise.
Only when use cases are equipped with CX guidance, then everything can get in-sync.
When AI infuses customer intelligence into internal decisions, you:
- Prevent gaps in customer journeys before they happen.
- Make life easier for customers and employees alike.
- Inspire right-the-first-time as viewed by customers — among all non-customer-facing roles.
- Reduce operational costs company-wide, not just at touchpoints.
Free up resources for untapped growth opportunities.
- Accelerate product adoption and sustain market leadership.
- Become indispensable to senior leaders for your impact on strategic growth.
Grow both bottom-line and top-line metrics — at the same time.
Ai for CX DNA Infusion
This is a guide showing you exactly how CX should guide managers of all kinds
— without a culture initiative that fizzles out.
This handbook is advanced advice, based on personally embedding CX into how the business is run.
You get dozens of use cases, Ai prompt questions for customization — and pro tips for successful use.
You’ll see your handbook in the CX Value Multipliers Forum.
Follow pro tips in the handbook for managers’ adoption.
Describe what did in the 1st A in CX Value Multipliers Forum.
Enjoy ongoing peer discussions in Forum events and portal.
That’s it. No complicated onboarding.
No lengthy contracts. Just results.
Your Handbook includes Ai prompt guides for:
- CX-Infused Strategies — Pivotal use of customer intelligence in strategic analyses, governance, and all roles’ strategic plans.
- CX-Infused Culture — Shape thinking and doing in managerial rituals for aligned leadership and employee engagement.
- CX-Infused Design — Start and end with customer intelligence for design of external and internal services, products, processes, policies, and places.
- CX-Infused Metrics — Use customer intelligence for superior data collection, analytics, and cause-and-effect discovery and motivation.
Get all 4 chapters, or 1 at a time.
Your Ai for CX DNA Handbook Bonuses:
- Deployment Pro Tips — how to quality-control and share your Ai-created reports with managers of all kinds — so decisions are actually customer-centric instead of business-as-usual.
- CX Multipliers Forum Friends Access — continue inspiring your organization through what you learn in the Forum’s 5-minute guides, peer conversations, and interactive skill-building events.
“I am so glad I got a front row seat learning and gaining key insights from decade’s of wisdom amassed in influencing customer- centered management at a global scale. Expectations exceeded!!!”
— Liz Mwandila, Head of Customer Experience
Is it worthwhile?
How much money and time did you spend to learn Ai?
What’s the value of preventing customers’ need for Support?
A single day of consulting is typically $2,000–$5,000
— for just one use case, and without ongoing guidance in the CX Value Multipliers Forum.
This Handbook is multiples of 10X better value!
One use case from the Ai for CX DNA Handbook could save your organization millions
— and unlock budget approval you’ve been waiting for.
“I wholeheartedly recommend you take this opportunity.
This is THE best opportunity to learn from one of the most insightful and practical CX thought leaders in the world. Lynn’s teachings are easy to comprehend and highly actionable. 👍”
— Gaielle Syquia, CCXP, Senior Associate Director, FWD Insurance
Author Lynn Hunsaker engaged executives from every functional area, business unit, and account team worldwide to exceed her CX stretch goals every year while leading company-wide customer alignment strategy. Her career began in Corporate Strategic Planning, leading to Head of Corporate Quality at Fortune-250 manufacturers. She is a Certified Customer Experience Professional (CCXP), Certified Quality Manager, Certified Professional Marketer, Myers-Briggs Certified Practitioner, and she holds an MBA in International Marketing. Lynn is a top author at CustomerThink.com and honored on dozens of CX thought leader lists. She served on CXPA’s global board of directors and as president of Silicon Valley American Marketing Association. Lynn designed and taught 24 courses at UC Berkeley and UC Santa Cruz extensions, San Jose State University, and Mission College. Lynn also facilitates CX Fireside Chats and C-Suite Guide to CX=EX=Growth workshops for CEOs, Boards, and senior leaders across the globe.
Ai for CX DNA Infusion
This is a guide showing you exactly how CX should guide managers of all kinds
— without a culture initiative that fizzles out.
This handbook is advanced advice, based on personally embedding CX into how the business is run.
You get dozens of use cases, Ai prompt questions for customization — and pro tips for successful use.
1. Order the Ai for CX DNA Infusion Handbook
2. Use Ai to simplify customer intelligence for a use case
3. Get Your Ai for CX DNA Infusion Certificate
4. Continue experimenting, sharing, and learning from others
That’s it. No complicated onboarding. No lengthy contracts. Just results.
Your Handbook includes Ai prompt guides for:
- CX-Infused Strategies — Pivotal use of customer intelligence in strategic analyses, governance, and all roles’ strategic plans.
- CX-Infused Culture — Shape thinking and doing in managerial rituals for aligned leadership and employee engagement.
- CX-Infused Design — Start and end with customer intelligence for design of external and internal services, products, processes, policies, and places.
- CX-Infused Metrics — Use customer intelligence for superior data collection, analytics, and cause-and-effect discovery and motivation.
Get all 4 chapters, or 1 at a time.
Your Ai for CX DNA Handbook Bonuses:
- Deployment Pro Tips — how to quality-control and share your Ai-created reports with managers of all kinds — so decisions are actually customer-centric instead of business-as-usual.
- CX Multipliers Forum Friends Access — continue inspiring your organization through what you learn in the Forum’s 5-minute guides, peer conversations, and interactive skill-building events.
“I am so glad I got a front row seat learning and gaining key insights from decade’s of wisdom amassed in influencing customer- centered management at a global scale. Expectations exceeded!!!”
— Liz Mwandila, Head of Customer Experience
Is it worthwhile?
How much money and time did you spend to learn Ai?
What’s the value of preventing customers’ need for Support?
A single day of consulting is typically $2,000–$5,000
— for just one use case, and without ongoing guidance in the CX Value Multipliers Forum.
This Handbook is multiples of 10X better value!
One use case from the Ai for CX DNA Handbook could save your organization millions
— and unlock budget approval you’ve been waiting for.
“I wholeheartedly recommend you take this opportunity.
This is THE best opportunity to learn from one of the most insightful and practical CX thought leaders in the world. Lynn’s teachings are easy to comprehend and highly actionable. 👍”
— Gaielle Syquia, CCXP, Senior Associate Director, FWD Insurance
Author Lynn Hunsaker engaged executives from every functional area, business unit, and account team worldwide to exceed her CX stretch goals every year while leading company-wide customer alignment strategy. Her career began in Corporate Strategic Planning, leading to Head of Corporate Quality at Fortune-250 manufacturers. She is a Certified Customer Experience Professional (CCXP), Certified Quality Manager, Certified Professional Marketer, Myers-Briggs Certified Practitioner, and she holds an MBA in International Marketing. Lynn is a top author at CustomerThink.com and honored on dozens of CX thought leader lists. She served on CXPA’s global board of directors and as president of Silicon Valley American Marketing Association. Lynn designed and taught 24 courses at UC Berkeley and UC Santa Cruz extensions, San Jose State University, and Mission College. Lynn also facilitates CX Fireside Chats and C-Suite Guide to CX=EX=Growth workshops for CEOs, Boards, and senior leaders across the globe.
CX experts in 50+ countries relied on us since 2005
Frequently Asked Questions
- Who is this for?
- Any manager collecting customer intelligence — in B2B, B2C, nonprofit, or government — anywhere in the world.
- Do I need Ai training?
It’s best to be familiar with best practices for Ai prompts.
Still have questions? Book a discovery call or send a message to Success@ ClearAction.com
Here’s how Ai for CX DNA Infusion will change your career:
- Prevent gaps in customer journeys before they happen.
- Make life easier for customers and employees alike.
- Inspire right-the-first-time as viewed by customers — among all non-customer-facing roles.
- Reduce operational costs company-wide, not just at touchpoints.
Free up resources for untapped growth opportunities.
- Accelerate product adoption and sustain market leadership.
- Become indispensable to senior leaders for your impact on strategic growth.
Grow both bottom-line and top-line metrics — at the same time.
- Prevent gaps in customer journeys before they happen.
- Make life easier for customers and employees alike.
- Inspire right-the-first-time as viewed by customers — among all non-customer-facing roles.
- Reduce operational costs company-wide, not just at touchpoints.
Free up resources for untapped growth opportunities.
- Accelerate product adoption and sustain market leadership.
- Become indispensable to senior leaders for your impact on strategic growth.
Grow both bottom-line and top-line metrics — at the same time.
You’ll thank yourself for getting an early start with Ai for CX DNA Infusion!
Frequently Asked Questions
- Who is this for?
- Any manager collecting customer intelligence — in B2B, B2C, nonprofit, or government — anywhere in the world.
- Do I need Ai training?
It’s best to be familiar with best practices for Ai prompts.
Still have questions? Book a discovery call or send a message to Success@ ClearAction.com
Here’s how Ai for CX DNA Infusion will change your career:
- Prevent gaps in customer journeys before they happen.
- Make life easier for customers and employees alike.
- Inspire right-the-first-time as viewed by customers — among all non-customer-facing roles.
- Reduce operational costs company-wide, not just at touchpoints.
Free up resources for untapped growth opportunities.
- Accelerate product adoption and sustain market leadership.
- Become indispensable to senior leaders for your impact on strategic growth.
Grow both bottom-line and top-line metrics — at the same time.
You’ll thank yourself for getting an early start with Ai for CX DNA Infusion!
Get Your Ai for CX DNA Infusion Handbook
1 Chapter at a Time: Strategy, Culture, Design, or Metrics
$100
Complete Handbook: 4 Chapters
$400
- 1 Hour of Live Remote Guidance
- Strategy + Culture + Design + Metrics
- Dozens of Use Cases in Every Chapter
- Ai Prompt Questions for Customization
- Pro Tips for Data Integrity
- Cautions to Avoid Costly Mis-Steps
- Advice for High Usage of Your Reports
1 Chapter at a Time
$100
- Strategy or Culture or Design or Metrics
- Dozens of Use Cases in Every Chapter
- Ai Prompt Questions for Customization
- Pro Tips for Data Integrity
- Cautions to Avoid Costly Mis-Steps
- Advice for High Usage of Your Reports
Ai for CX DNA Handbook
$400
- Strategy + Culture + Design + Metrics
- Dozens of Use Cases in Every Chapter
- Ai Prompt Questions for Customization
- Pro Tips for Data Integrity
- Cautions to Avoid Costly Mis-Steps
- Advice for High Usage of Your Reports
Handbook with Coaching
$700
- 1 Hour of Live Remote Guidance
- Strategy + Culture + Design + Metrics
- Dozens of Use Cases in Every Chapter
- Ai Prompt Questions for Customization
- Pro Tips for Data Integrity
- Cautions to Avoid Costly Mis-Steps
- Advice for High Usage of Your Reports
Handbook with Coaching
$700
- 1 Hour of Live Remote Guidance
- Complete Handbook: 4 Chatpers
Think about what 1 failed project handoff —
or 1 lost account, or 1 disengaged team —
costs your organization.
Now think about preventing that —
repeatedly — with a skill you keep
for the rest of your career.
Think about the cost of 1 prevalent issue coming into Support.
Now think about preventing that — for numerous prevalent issues — with a skill you keep for the rest of your career.