We’re making CX a team sport!
Customer experience + Employee experience + Partner experience
Join the Experience Value Exchange to learn how
Team Sport Gaps Slow Growth
Marketing, CS, CX, EX & PX Teams Unite!Close the Gaps
By making CX a team sport, you will . . .
Prevent negative surprises
Increase retention of customers and partners
Drive ease of doing business
Achieve almost-automatic experience excellence
Grow more revenue and profit faster!
Team Sport Gaps Drain Energy
Maximize Ease of Work!Prevent Gaps
By making CX a team sport, you will . . .
Prevent negative surprises
Increase coordination & collaboration
Enjoy your work
Increase productivity
Expand your influence!
Now YOU can make CX a team sport!
Earn 6 skill badges for today’s urgent needs!
I would definitely recommend the Experience Value Exchange because it is a treasure trove of tried-and-true practices.
My goal is to help managers who aren’t directly speaking to customers to realize the impact they have on customers. The Value Exchange has best practices to earn the right to customers’ business and grow it by adding value.
The Solve-Space™ helped me frame a tough situation to my staff, and to tap other employees to help, resolve pushback, and make it successful.
This is a breakthrough to be able to do things in small bites, 5-40 minutes.
The Solve-Spaces are really a unique thing: they’re quick and they ask you some pointed questions and then give you suggestions for taking a solution back to your customer experience teams.
There are templates, podcasts, exercises, and a network of people you can ask ‘how did you do this?’ or ‘what did you struggle with?’. I’ve saved customers time and money, and grown our business.
It lets you learn in ways you learn best. This is handy to save or print my action plans in the Solve-SpacesTM.
Lunch-n-learns and extended staff meetings let me compare my Solve-SpaceTM answers with my customer experience team colleagues and learn even more as a group.
This is a fast way to learn. We have some say over topics that are relevant to us, with companies that are ready and willing to help solve. The Value Exchange is a huge win for us.
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Experience Leadership means company-wide alignment to customer, employee and partner expectations.
It’s a phrase coined by ClearAction to elevate your results by making CX+EX+PX a team sport.
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