https://clearaction.com/

Customer value performance is your mission

Embed ‘intentional customer experience’ as your enterprise-wide guiding light

Why solving brand-customer gap is backwards in Marketing, CX, Customer Success & Customer Care — & what to do:

Strategic customer value performance
closes the brand-customer gap.

Strategic — systemic trust-building & silo-bridging
Value — to customers & investors mutually
Performance — rising above industry norms
Momentum — enduring energy & rewards

How to solve the brand-customer gap:

Reality-check enterprise alignment to CX
Embed CX context in charters, decisions, rewards
Drive collaborative, preventive, proactive engagement — internally & externally
Accelerate CX, DX & Marketing maturity

“I highly recommend ClearAction Continuum to assist you in your vision. They understand the importance of accountability and generating ROI. They are masterful in aligning stakeholders, both inside and outside the company. ClearAction sees the marketing ‘big picture’ and how all the pieces create a successful effort.”

Marti Smith, Vice President of Marketing, Shoretel

Advisory clients strategically operationalize marketing & customer experience for scalability, resource productivity & enduring customer value performance

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Marketing & customer experience, care, success roles access real-time, 24×7, bite-sized, personalized solutions to navigate silos for customer value performance

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Executive Leadership Board Members

ClearAction Value Exchange is expert-facilitated, member-led and member-driven:

“ClearAction Continuum is an expert in overall business operations and has been an invaluable resource for me and my team to learn best practices in marketing, supply chain, quality, and communications. They taught us things that would not readily cross our minds, and increased our efficiency and accuracy in many areas. I highly recommend ClearAction Advisory.”

Katherine Van Diepen, Director of Marketing, Anritsu

Our Advisory Clients

We’re honored to influence these companies:

“I’ve had the opportunity to work with ClearAction Continuum on several projects. They are very dependable, detail oriented and have an extremely high sense of integrity. There’s no question they will do what’s needed to ensure the work is done correctly and the client’s best needs are taken into account.”

Linda Popky, Strategic Development Board, Watermark