Customer Value
Ease of doing business and ease of work
increase customer value.
Embed intentional customer experience
as your enterprise-wide guiding light.
Bridging silos is the key to retention and engagement
ClearAction Value Exchange is your on-the-go influence community for Marketing, CX & Customer Success.
ClearAction Advisory
resolves brand-customer gap.
+1 408 687 9700
Success@ClearAction.com
Customer value growth strategy
ClearAction is your guide to high-growth differentiation
Gain these capabilities through ClearAction Value Exchange (see below)
and ClearAction Advisory engagements
Learn how to bridge silos
Organizational agility, internal and external alignment,
and stakeholder accountability
“I would definitely recommend the ClearAction Value Exchange because it is a treasure trove of tried-and-true practices. The Solve-Spaces are really a unique thing: it’s quick and asks you some pointed questions and then gives you suggestions for taking a solution back to your teams. “
EXCERPT FROM TALK SHOW INTERVIEW: (1 m 46 s)
“MARKETING & CUSTOMER EXPERIENCE WORKFORCE OF THE FUTURE”
MISSION-CRITICAL RESOURCES
Closing the brand-customer gap
means influencing other disciplines
to prevent customer issues and generate new value
Drive agility, alignment and accountability
Best-performing companies will be determined by their organizational agility.
Increase scalability & nimbleness.
How? Inspire all disciplines’ daily decisions in alignment with CX insights.
Weave CX context into every role.
Vital for customer intelligence stewards? Navigate political & personality gaps.
Upgrade strategic impact.
Improve predictors of your team’s KPIs
These KPIs are multipliers on your investments in customer value growth.
They improve ease of work and ease of doing business.
Which row is most important to you this year?
Competencies |
Effectiveness |
Efficiency |
Growth |
Agility: |
Enterprise use of CX insights,
|
Scalability, Strategic/tactical balance, Right the first time, Collaboration |
Share of wallet, Margin expansion |
Alignment: |
Lifetime value mindset & actions, Aligned stakeholder motivations |
Resource productivity, Prioritization, Employee engagement, Job satisfaction |
Customer retention, Customer engagement |
Accountability: |
Respecting inter-dependencies, Consistent action to intentions |
Stakeholder cooperation / satisfaction, Follow-through, Continuity |
Sales velocity |
These topics are the focus of the ClearAction Value Exchange.
|
Schedule a demo
Take a look!
“The ClearAction Value Exchange is a knowledge-building, knowledge-sharing, like-minded place to go. The most unique thing is the way it’s curated in a personalized way. It gives you an opportunity to interact with other members. You know you’re talking to people just like you trying to solve similar problems, trying to give and gain as much as you are.”
Guided by the Executive Leadership Board
Expert-facilitated, member-led and member-driven learning community.
Actionable real-time skill-building & silo-bridging for
Marketing, Customer Experience, Customer Care & Customer Success roles
Join the ClearAction Value Exchange
1 User
- $49 pp/month
- Learn to bridge silos!
5 Users
- $47 pp/month
- Save $120 (4%)
10 Users
- $45 pp/month
- Save $900 (10%)
Annual membership allows time to absorb, apply and reinforce new skills.
Group membership elevates your whole organization’s performance.
Ask us about volume discounts for your whole department
by telephone at +1 408 687 9700 or email at Success@ClearAction.com.
Monthly Plan Option
Privacy Policy Membership Agreement
Questions about the ClearAction Value Exchange?
DO IT YOURSELF
- Solve-SpacesTM
- Open Forum Q&A
- On-Demand Training
- Templates
- How-to-Guides
- Podcasts, Webcasts, Videos
- Case Studies
- Articles, Studies, etc.
DO WITH OTHERS
- Webcast ConversationsTM
- Community Calls
- Expert Presentations
- Virtual Conferences
- In-Person Roundtables
- Member Committees
- Exchange Summit
- Board Meetings
DO WITH PEERS
- Compare Solve-SpacesTM
- Lunch-n-Learns
- Share Hot Resources
- Staff Meeting Sessions
- Topic of the Week
- Inputs to Recognition
- Up-Level Basic Training
- Succession Planning
Schedule a demo
Take a look!
Actionable real-time skill-building & silo-bridging for
Marketing, Customer Experience, Customer Care & Customer Success roles
ClearAction Value Exchange improves your interactions with other departments, agencies and alliances: improving cooperation and follow-through, sustaining collaboration, influencing deeper and broader use of customer insights in decision-making, handoffs and purpose. These skills are vital to continuity, scalability and organizational nimbleness.
You’ll find it’s a fabulous resource for leapfrogging your competition in marketing alignment and agility, customer experience strategy, voice of the customer, adoption of customer experience responsibility in non-customer-facing roles, customer-centric culture, customer experience improvement and innovation, and managing leading indicators.
Explore customer value growth strategy with ClearAction Continuum
LET’S DISCUSS YOUR GOALS
Let’s discuss your specific situation.
We look forward to contributing to your success.
+1 408 687 9700
Success@ClearAction.com
https://ClearAction.com
