CX = EX = PX
CX Career Growth
Everything at ClearAction is universal to CX+EX+PX:
customer experience (CX) + employee experience (EX) + partner experience (PX).
CX career strength relies on modernization of your skills — above revenue and AI at touchpoints — for indispensable value to corporate strategy success. Modernize your customer experience career skills by mastering cultural influence company-wide. Here’s how to fast-track this:
| Flexible Topics |
|---|
| CX Value Multipliers Newsletter $0-$50
CX financial savvy and organizational influence to multiply growth. |
| CX Value Multipliers Forum $5-$500
Online ‘CX value influence’ skill-building community. |
| Coaching $100-$550
Real-time advice for a dilemma or for next-level work and career. |
| Any-Topic Mastermind $200-$350
Pre-arranged templates guide to co-create your path forward. |
| Gift Card $5-$500
Any amount or learning experience, for use any time in future. |
| Retainer Credits $50-$1000
Installments for discounted redemption rate any time in future. |
| Flexible Topics | Overview | Price Range (USD) |
|---|---|---|
| Multipliers Newsletter | CX financial savvy and organizational influence to multiply growth. | $0-$50 |
| Multipliers Forum | Online skill-building community to influence all types of managers’ CX improvements. | $5-$500 |
| Coaching | Real-time advice for a dilemma or for taking your work or career to the next level. | $100-$550 |
| Any Topic Mastermind | Pre-arranged templates guide us in co-creating a solution to your challenge. | $200-$350 |
| Gift Card | Buy a credit for use any time in future. | $5-$500 |
| Retainer Credits | Installments allow a discounted redemption rate any time in the future. | $50-$1000 |
“Grateful to ClearAction mentorship. I will certainly continue to use this knowledge throughout my career.” — Jenna Harwood-Pepers, CCXP, PointClickCare
| Self-Paced or Live Modules | Overview | Price Range (USD) |
|---|---|---|
| CX Enthusiasts | Metrics, Insights, Design, Culture, and Strategy (w/o technical content). | $60-$550 |
| CX Financial Savvy | Show CX+EX+PX value = business value, risks, and rewards investors care about. | $125-$1000 |
| CX Metrics | Equations, analytics, data integrity, benchmarking, leading and lagging indicators. | $6-$200 |
| AI for CX DNA Infusion | Use AI with CX intelligence to shape development, reviews, rewards, plans, etc. | $125-$1000 |
| Lite Lean/Six Sigma | Methods to multiply CX+EX+PX growth: COPIS, Pareto, 5 Why’s and more. | $125-$1000 |
| Projects & Processes | Methods for managing and improving projects and processes. | $20-$30 |
| Accountability | Visibility to inter-dependencies and consequences according to follow-through. | $20-$30 |
| Self-Paced or Live Modules |
|---|
| CX Enthusiasts $60-$550
Metrics, Insights, Design, Culture, and Strategy (w/o technical content). |
| CX Financial Savvy $125-$1000
Show CX+EX+PX value = business value, risks, and rewards investors care about. |
| CX Metrics $60-$200
Equations, analytics, data integrity, benchmarking, leading and lagging indicators. |
| AI for CX DNA Infusion $125-$1000
Use AI with CX intelligence to shape development, reviews, rewards, plans, etc. |
| Lite Lean/Six Sigma $125-$1000
Methods to multiply CX+EX+PX growth: COPIS, Pareto, 5 Why’s and more. |
| Projects & Processes $20-$30
Methods for managing and improving projects and processes. |
| Accountability $20-$30
Visibility to inter-dependencies and consequences according to follow-through. |
“ClearAction is a trail-blazer and an impactful leader in the development of the CX practice globally.” — Rolu Adebola, Diversiboard
| Workshops or Playbooks | Overview | Price Range (USD) |
|---|---|---|
| Interaction Bridges | Get cooperation and follow-through from any personality type. | $300-$900 |
| Stakeholder Motivation | Inspire growth via ongoing self-motivation of everyone affecting CX. | $300-$900 |
| Stakeholder Inventory | Motivating and removing roadblocks for everyone who causes good/bad CX. | $500-$900 |
| Stakeholder Lingo | Report in phrasing and rhythms of each organization inside your company. | $500-$900 |
| Partnering & Trust | Pre-arranged templates guide us in co-creating a solution to your challenge. | $500-$900 |
| Right Things Right | Show everyone how they can sync their deliverables to internal/external customers. | $300-$900 |
| Cross-Org Interdependencies | Who depends on whom, when why, and so what — for charters, reviews, and rewards. | $1800 |
| Workshops or Playbooks |
|---|
| Interaction Bridges $300-$900
Get cooperation and follow-through from any personality type. |
| Stakeholder Motivation $300-$900
Inspire growth via ongoing self-motivation of everyone affecting CX. |
| Stakeholder Inventory $500-$900
Motivating and removing roadblocks for everyone who causes good/bad CX. |
| Stakeholder Lingo $500-$900
Report in phrasing and rhythms of each organization inside your company. |
| Partnering & Trust $500-$900
Pre-arranged templates guide us in co-creating a solution to your challenge. |
| Right Things Right $300-$900
Show everyone how they can sync their deliverables to internal/external customers. |
| Cross-Org Interdependencies $1800
Who depends on whom, when why, and so what — for reviews and rewards. |
“This is THE best opportunity to learn from one of the most insightful and practical CX thought leaders in the world.” — Gaielle Syquia, CCXP, FWD Insurance
| Experience Leadership Diploma |
|---|
Earned by your answers to 3 scenarios for each of 5 competencies.
|
 |
| Certified Customer Experience Professional Credential |
Earned by your score on the CCXP exam.
|
 |
| Experience Leadership Diploma | Certified Customer Experience Professional Credential |
|---|---|
Earned by your answers to 3 scenarios for each of 5 competencies.
|
Earned by your score on the CCXP exam.
|
|
|
Options:
Each of the 5 competencies is a module, which has 4 Power Guides.
Lifetime access to original individual participant.
|
“I loved this insightful and practical course. Takes CXM from theory to action. The Topic Mastery approach helps dive deep into each CCXP competency. Worth every cent. Fully recommended!” — Tatiana Ramirez, CCXP, Marketing Director, Instituto de Mercadeo Agropecuario
CX = EX = PX
CX Career Growth
Everything at ClearAction is universal to CX+EX+PX:
customer experience (CX) + employee experience (EX) + partner experience (PX).
CX career strength relies on modernization of your skills — above revenue and AI at touchpoints — for indispensable value to corporate strategy success. Modernize your customer experience career skills by mastering cultural influence company-wide. Here’s how to fast-track this:
| Flexible Topics | Overview | Price Range (USD) |
|---|---|---|
| Multipliers Newsletter | Weekend article advising CX financial savvy and organizational influence to multiply growth. | $0-$50 |
| Multipliers Forum | Online skill-building community to influence all types of managers’ CX improvements. | $5-$500 |
| Coaching | Real-time advice for a dilemma or for taking your work or career to the next level. | $100-$550 |
| Any-Topic Mastermind | Pre-arranged templates guide us in co-creating a solution to your challenge. | $200-$350 |
| Gift Card | Buy a credit for use any time in future. | $5-$500 |
| Retainer Credits | Installments allow a discounted redemption rate any time in the future. | $50-$1000 |
“Grateful to ClearAction mentorship. I will certainly continue to use this knowledge throughout my career.”
— Jenna Harwood-Pepers, CCXP, PointClickCare
Achieve stronger results faster at less risk and expense by bypassing typical practices.
| Self-Paced or Live Modules | Overview | Price Range (USD) |
|---|---|---|
| CX Enthusiasts | Metrics, Insights, Design, Culture, and Strategy (w/o technical content). | $60-$550 |
| CX Financial Savvy | Show CX+EX+PX value = business value, risks, and rewards investors care about. | $125-$1000 |
| CX Metrics | Equations, analytics, data integrity, benchmarking, leading and lagging indicators. | $60-$200 |
| AI for CX DNA Infusion | Use AI with CX intelligence to shape development, reviews, rewards, plans, etc. | $125-$1000 |
| Lite Lean/Six Sigma | Methods to multiply CX+EX+PX growth: COPIS, Pareto, 5 Why’s and more. | $125-$1000 |
| Projects & Processes | Methods for managing and improving projects and processes. | $20-$30 |
| Accountability | Visibility to inter-dependencies and consequences according to follow-through. | $20-$30 |
“ClearAction is a trail-blazer and an impactful leader in the development of the CX practice globally.”
— Rolu Adebola, Diversiboard
Modernize your CX expertise to multiply growth by syncing employee + partner + customer experience and financial outcomes.
| Workshops or Playbooks | Overview | Price Range (USD) |
|---|---|---|
| Interaction Bridges | Get cooperation and follow-through from any personality type. | $300-$900 |
| Stakeholder Motivation | Inspire growth via ongoing self-motivation of everyone affecting CX. | $300-$900 |
| Stakeholder Inventory | Motivating and removing roadblocks for everyone who causes good/bad CX. | $500-$900 |
| Stakeholder Lingo | Report in phrasing and rhythms of each organization inside your company. | $500-$900 |
| Partnering & Trust | Pre-arranged templates guide us in co-creating a solution to your challenge. | $500-$900 |
| Right Things Right | Show everyone how they can sync their deliverables to internal/external customers. | $300-$900 |
| Cross-Org Interdependencies | Who depends on whom, when why, and so what — for charters, reviews, and rewards. | $1800 |
“This is THE best opportunity to learn from one of the most insightful and practical CX thought leaders in the world.”
— Gaielle Syquia, CCXP, FWD Insurance
| Experience Leadership Diploma | Certified Customer Experience Professional Credential |
|---|---|
| Earned by your answers to 3 scenarios for each of 5 competencies.
|
Earned by your score on the CCXP exam.
|
|
|
Options:
Each of the 5 competencies is a module, which has 4 Power Guides.
Lifetime access to original individual participant.
|
“I loved this insightful and practical course. Takes CXM from theory to action. The Topic Mastery approach helps dive deep into each CCXP competency. Worth every cent. Fully recommended!”
— Tatiana Ramirez, CCXP, Marketing Director, Instituto de Mercadeo Agropecuario
Valuable Perspectives
“ClearAction calmly and concisely communicates ideas in ways that stick in your brain and make you look at your work in different ways.”
Actionable Wisdom
“This is certainly among the best CX content I’ve ever found, uniting concepts and application.”
Experts + Beginners!
Fully recommended!”
Valuable Perspectives
“ClearAction calmly and concisely communicates ideas in ways that stick in your brain and make you look at your work in different ways.”
Actionable Wisdom
“This is certainly among the best CX content I’ve ever found, uniting concepts and application.”
Experts + Beginners!
Fully recommended!”