Certificates for Advanced CX Skills

Stakeholder Motivation Certificate CX Interaction Bridges Certificate
Right Things Right Trainer Certficate Certficate Lite Lean Six Sigma
Certficate AI for CX DNA Infusion Certficate Customer-Centric Communication

Remove Revenue Roadblocks

April: Strategies Revenue Roadblocks Masterminds

Thursdays for EMEA + Americas + Asia + Oceania (or schedule at your convenience!)

CX Masterminds Remove Revenue Roadblocks

Certificate Strategies Masterminds Certificate Performance Masterminds
Certificate Efficiencies Masterminds CX Masterminds Certificate-Growth

Get Skilled for True CX Leadership

Experts + CCXP + Enthusiasts 90-minute masterclasses
— Wednesdays EMEA+Americas
— Fridays Asia+Oceania
— or schedule at your convenience!
— or get the self-paced version, 1 topic at a time or full course

CX Masterclasses Apr-May

CCXP Course Completion Certificate Experience Leadership Diploma ClearAction

CCXP 90-minute masterclasses
— Thursdays 29 May to 25 June for African residents 7:30-9pm EAT
— Next cohorts start 27th August and 29th October
— or schedule at your convenience!
— or get the self-paced version, 1 topic at a time or full course
DM Lynn Hunsaker on LinkedIn for Africa savings code

CCXP CX Academy Africa

What’s Your Goal?

See top recommendations here:

1) Proving CX Value: Increasing Revenue, Increasing Value for Price, or Multiplying Growth

2) Customer-Centricity: Getting CX Buy-in, Follow-Through, or Governance

3) CX Career Growth

CX Value Multipliers Forum

Get next-level capabilities in CX Value Multipliers Forum for yourself and your colleagues!

CX Value Multipliers Forum 6 As Success Factors

Self-Assessments

CCXP Exam Sample: see where to focus your study in 4 subtopics for each of the 5 CCXP competencies!

CCXP EXAM SAMPLE

25 Keys to Smarter CXM: get a personalized PDF to share with your team and leaders + insiders’ offers to fast-track you full CXM value!

Smarter CXM