Self-paced or schedule a private class series! Participant Quote: "I loved this insightful and practical course. Takes CXM from theory to action. The Topic Mastery approach helps dive deep into each CCXP competency. Worth every cent. Fully recommended!" — Tatiana Ramirez, Marketing Director, Instituto de Mercadeo Agropecuario

Strategy MasterMinds symposiums and mentoring are exclusively for executives and experts. Gain next-level inspiration for customer, partner, and employee experience excellence. Experts include seasoned executives, keynote speakers, authors, award winners and judges, certified experience professionals, and long-time CX/CS/EX/PX/Marketing practitioner

Experts MasterClass is a self-paced or live seminar for CX+EX+PX executives and experts (authors, keynoters, thought leaders, judges, award recipients, consultants, and certified or long-time practitioners of customer experience, employee experience, and partner experience). "This course is an absolute must for any practising CX professional wishing to take their knowledge to the next level and to adapt to the changing realities of CX practices – especially as we face the challenges of the post-Covid, ‘New Now’." -- Victoria M, CCXP

Every customer experience manager deserves to learn 2020’s methods! 2010’s methods are limiting your value. Enroll all your managers in this 4.2-hour self-paced or live class. Download the complimentary introduction module today!