Views Navigation

Event Views Navigation


CCXP Exam MasterClass – Self-Paced or Live

Self-paced or schedule a private class series! Participant Quote: "I loved this insightful and practical course. Takes CXM from theory to action. The Topic Mastery approach helps dive deep into each CCXP competency. Worth every cent. Fully recommended!" — Tatiana Ramirez, Marketing Director, Instituto de Mercadeo Agropecuario


CX+EX+PX Expectations Personas

Strategy MasterMinds symposiums and mentoring are exclusively for executives and experts. Gain next-level inspiration for customer, partner, and employee experience excellence. Experts include seasoned executives, keynote speakers, authors, award winners and judges, certified experience professionals, and long-time CX/CS/EX/PX/Marketing practitioner


Experience Value Exchange Demo


NOTE: advance registration is required -- or you can schedule a demo. Develop vital competencies for making CX a way of life company-wide! See

CX+EX+PX Experts MasterClass -Self-Paced or Live

Experts MasterClass is a self-paced or live seminar for CX+EX+PX executives and experts (authors, keynoters, thought leaders, judges, award recipients, consultants, and certified or long-time practitioners of customer experience, employee experience, and partner experience). "This course is an absolute must for any practising CX professional wishing to take their knowledge to the next level and to adapt to the changing realities of CX practices – especially as we face the challenges of the post-Covid, ‘New Now’." -- Victoria M, CCXP


CX Manager Course – Self-Paced or Live

Every customer experience manager deserves to learn 2020’s methods! 2010’s methods are limiting your value. Enroll all your managers in this 4.2-hour self-paced or live class. Download the complimentary introduction module today!


CCO MasterMinds Symposiums

Chief Customer Officers gain next-level inspiration for customer experience excellence. Fast-track impressive gains to make your CX team indispensable! Quote: "Lynn is a seasoned CX professional. She spoke to sound theory and powerful practical examples from her own experience that really help land the points on how to drive business results through customer experience leadership."