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$475.00
100% CCXP Exam Preparation
100% of what's needed to excel in your CCXP exam (+ super-charge growth)
CCXP
Everything you need to pass the CCXP exam on your first attempt (plus loads of pro tips for your career)
Actionable, affordable, advanced e-consulting
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$95.00
Experience Metrics
ROI equations, indexes benchmarks, predictive, multivariate, statistics.
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$95.00
Experience Insights
Actionable segments, samples, mapping, scales, questions, outer loop.
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$95.00
Experience Design
Design, improvement, service delivery/recovery, project, process, risk mgt
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$95.00
Experience Culture
Customer-centric + employee-centric change, engagement, accountabilty.
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$95.00
Experience Strategy
Strategic impact, maturity roadmap, governance, success factors.
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$20.00
Analytics: Metrics Power Guide
Data mining, correlation, predictive analytics, multivariate analysis
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$20.00
Return on Investment: Metrics Power Guide
ROI, retention, wallet share, market share, indexes, leading indicators
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$20.00
Market Truth: Metrics Power Guide
Avoid bias, prevent skewed results, build credibility, max actionability
