CX + EX + PX
Prove CX Value & Multiply Growth
Proving CX value means your work creates change that customers will reward: with lower costs to serve them and/or stronger engagement/buying. Lower costs to serve are especially powerful, freeing-up signficant resources to multiply growth in profits, budgets, and revenue. Here’s how you can fast-track this:
What’s your goal?
| Live or Video Lessons
|
Dashboards or Accelerators
|
Workshops or Playbooks
|
|---|---|---|
| Aligned Engagement | Customer Engagement Value | Siloed Launches Mastermind or Playbook
Over-Promising Mastermind or Playbook Spoiling Retention Mastermind or Playbook Lifecycle Integrity Mastermind or Playbook CX Design Value Mastermind or Playbook |
(choose the format that’s most convenient for you. Questions? DM Lynn Hunsaker)
| Live or Video Lessons
|
Dashboards or Accelerators
|
Workshops or Playbooks
|
|---|---|---|
| CX Bonuses | Insights Usage Value | Shrinkflation Mastermind or Playbook
Siloed Cost Decisions Mastermind or Playbook Cutting Corners Mastermind or Playbook CX = Business Outcomes Mastermind or Playbook |
(choose the format that’s most convenient for you. Questions? DM Lynn Hunsaker)
Stop bad experience root causes through managers who originate the gaps.
| Live or Video Lessons
|
Dashboards or Accelerators
|
Workshops or Playbooks
|
|---|---|---|
| Influencing | Internal Engagement Value | Core-Growth Customers Mastermind or Playbook
Aligned Strategies Mastermind or Playbook North Star Mastermind or Playbook Handoffs Mastermind or Playbook |
(choose the format that’s most convenient for you. Questions? DM Lynn Hunsaker)
| Easy Access for You | Overview | Price Range (USD) |
|---|---|---|
| Power Guides | Video lessons with quizzes: Experts 20 minutes, CCXP 15 minutes, Enthusiasts 10 minutes. | $20-$30 |
| Modules | 30- to 90-minute self-paced or live class. 4 Power Guides = 1 Module. | $60-$900 |
| Masterclasses | Collection of modules for self-paced or live training. | $300-$5000 |
| Workshops | Hybrid training and solving via interactive exercises for your use case’s customized solution. | $300-$1900 |
| Dashboards | Comprehensive set of calculations showing value in local currency, with advice for data and actions. | $50-$800 |
| Accelerator | Self-assessment with self-managing advice for strength-to-strength progress. | $240-$600 |
| Mastermind | 90-minute interactive session solving root causes of a revenue roadblock via others’ mindset shifts. | $225-$900 |
| Playbook | Do-it-yourself guide for setup and ongoing momentum, with tables, pitfall-avoiders, templates. | $500-$1800 |
(choose the format that’s most convenient for you. Questions? DM Lynn Hunsaker)
“I highly recommend ClearAction Continuum as an expert in overall business operations. They have been an invaluable resource for me and my team to learn best practices.” — Katherine van Diepen, Anritsu
Flexible Guidance
9 more resources can be customized to your situation and goals.
| Easy Access for You | Overview | Price Range (USD) |
|---|---|---|
| Fireside Chat | Live or recorded interview, panel discussion, or town hall Q&A with Lynn Hunsaker. | $550-$600 |
| C-Suite Guide | Interactive workshop for senior leaders/board/council to get in-sync for CX=EX=growth. | $1000-$1900 |
| Coaching | Real-time advice for a dilemma or for taking your work or career to the next level. | $100-$550 |
| Any-Topic Mastermind | Pre-arranged templates guide us in co-creating a solution to your challenge. | $200-$350 |
| Multipliers Forum | Online skill-building community to influence all types of managers’ CX improvements. | $5-$2400 |
| Multipliers Newsletter | Weekend article advising CX financial savvy and organizational influence to multiply growth. | $0-$50 |
| Gift Card | Send a gift of any amount or a specific learning experience, for use any time in future. | $5-$500 |
| Retainer Credits | Installments toward any of the above at a discounted redemption rate any time in the future. | $50-$1000 |
| In-Person | Onsite or off-site training, workshop, mastermind, fireside chat, C-Suite Guide, or presentation. | By proposal (DM) |
(choose the format that’s most convenient for you. Questions? DM Lynn Hunsaker)
CX + EX + PX
Prove CX Value & Multiply Growth
Proving CX value means your work creates change that customers will reward: with lower costs to serve them and/or stronger engagement/buying. Lower costs to serve are especially powerful, freeing-up signficant resources to multiply growth in profits, budgets, and revenue. Here’s how you can fast-track this:
What’s your goal?
1) Increasing Revenue
Re-think your work from the viewpoint of customers, strategic planning, and investors.
| Live or Video Lessons | Dashboards or Accelerators | Masterminds or Playbooks |
|---|---|---|
| Aligned Engagement Maps & Personas Design & Innovation CX Financial Savvy | Customer Engagement Value CX Value Enhancement Value Net Promoter Value Customer Health Score Value CX Indexes Value | Siloed Launches Mastermind or Playbook Over-Promising Mastermind or Playbook Spoiling Retention Mastermind or Playbook Lifecycle Integrity Mastermind or Playbook CX Design Value Mastermind or Playbook |
(choose the format that’s most convenient for you. Questions? DM Lynn Hunsaker)
Re-think your work from the viewpoint of customers, strategic planning, and investors.
| Live or Video Lessons |
|---|
| Aligned Engagement Maps & Personas Design & Innovation CX Financial Savvy |
| Dashboards or Accelerators |
| Customer Engagement Value CX Value Enhancement Value Net Promoter Value Customer Health Score Value CX Indexes Value |
| Masterminds or Playbooks |
| Siloed Launches Mastermind or Playbook Over-Promising Mastermind or Playbook Spoiling Retention Mastermind or Playbook Lifecycle Integrity Mastermind or Playbook CX Design Value Mastermind or Playbook |
(choose the format that’s most convenient for you. Questions? DM Lynn Hunsaker)
2) Increasing Value for Price
Rise above industry trends with lower operating costs and higher value to new and existing customers.
| Live or Video Lessons | Dashboards or Accelerators | Masterminds or Playbooks |
|---|---|---|
| CX Bonuses Right Things Right Design & Innovation CX Financial Savvy | Insights Usage Value Customer Lifetime Value CX Turnaround | Shrinkflation Mastermind or Playbook Siloed Cost Decisions Mastermind or Playbook Cutting Corners Mastermind or Playbook CX = Business Outcomes Mastermind or Playbook |
(choose the format that’s most convenient for you. Questions? DM Lynn Hunsaker)
Rise above industry trends with lower operating costs and higher value to new and existing customers.
| Live or Video Lessons |
|---|
| CX Bonuses Right Things Right Design & Innovation CX Financial Savvy |
| Dashboards or Accelerators |
| Insights Usage Value Customer Lifetime Value CX Turnaround |
| Masterminds or Playbooks |
| Shrinkflation Mastermind or Playbook Siloed Cost Decisions Mastermind or Playbook Cutting Corners Mastermind or Playbook CX = Business Outcomes Mastermind or Playbook |
(choose the format that’s most convenient for you. Questions? DM Lynn Hunsaker)
3) Multiplying Growth
Stop bad experience root causes through managers who originate the gaps.
| Live or Video Lessons | Dashboards or Accelerators | Masterminds or Playbooks |
|---|---|---|
| Aligned Leadership CX Bonuses Right Things Right CX Financial Savvy | Internal Engagement Value CX Mistake-Proofing Value Customer-Centric Growth Accelerator | Core-Growth Customers Mastermind or Playbook Aligned Strategies Mastermind or Playbook North Star Mastermind or Playbook Handoffs Mastermind or Playbook |
(choose the format that’s most convenient for you. Questions? DM Lynn Hunsaker)
Stop bad experience root causes through managers who originate the gaps.| Live or Video Lessons |
|---|
| Aligned Leadership CX Bonuses Right Things Right CX Financial Savvy |
| Dashboards or Accelerators |
| Insights Usage Value Customer Lifetime Value CX Turnaround |
| Masterminds or Playbooks |
| Core-Growth Customers Mastermind or Playbook Aligned Strategies Mastermind or Playbook North Star Mastermind or Playbook Handoffs Mastermind or Playbook |
| Easy Access for You |
|---|
| Power Guides $20-$30 Video lessons with quizzes: 10-20 minutes. |
| Modules $60-$900 Self-paced or live class. 4 Power Guides = 1 Module. |
| Masterclasses $300-$5000 Collection of modules for self-paced or live training. |
| Workshops $300-$1900 Interactive exercises for your use case’s customized solution. |
| Dashboards $50-$800 Value in local currency, with advice for data and actions. |
| Accelerator $240-$600 Self-managing advice for strength-to-strength progress. |
| Masterminds $225-$900 Solve revenue roadblocks via others’ mindset shifts. |
| Playbooks $500-$1800 Do-it-yourself guide with tables, pitfall-avoiders, templates. |
(choose the format that’s most convenient for you. Questions? DM Lynn Hunsaker)
“I highly recommend ClearAction Continuum as an expert in overall business operations. They have been an invaluable resource for me and my team to learn best practices.” — Katherine van Diepen, Anritsu
Everything at ClearAction is for CX+EX+PX:
customer experience (CX) + employee experience (EX) + partner experience (PX).
Flexible Guidance
9 more resources can be customized to your situation and goals.
| Easy Access for You |
|---|
| Fireside Chat $550-$600
Live or recorded interview, panel discussion, or town hall Q&A. |
| C-Suite Guide to CX=EX=Growth $1000-$1900
Interactive workshop for senior leaders, board, and CX Council. |
| Coaching $100-$550
Real-time advice for a dilemma or for next-level work and career. |
| Any-Topic Mastermind $200-$350
Pre-arranged templates guide to co-create your path forward. |
| CX Value Multipliers Forum $5-$2400
Online ‘CX value influence’ skill-building community. |
| CX Value Multipliers Newsletter $0-$50
CX financial savvy and organizational influence to multiply growth. |
| Gift Card $5-$500
Any amount or learning experience, for use any time in future. |
| Retainer Credits $50-$1000
Installments for discounted redemption rate any time in future. |
| In-Person By proposal (DM)
Training, workshop, mastermind, fireside chat, or presentation. |
(choose the format that’s most convenient for you. Questions? DM Lynn Hunsaker)
Valuable Perspectives
“ClearAction calmly and concisely communicates ideas in ways that stick in your brain and make you look at your work in different ways.”
Actionable Wisdom
“This is certainly among the best CX content I’ve ever found, uniting concepts and application.”
Experts + Beginners!
Fully recommended!”
Valuable Perspectives
“ClearAction calmly and concisely communicates ideas in ways that stick in your brain and make you look at your work in different ways.”
Actionable Wisdom
“This is certainly among the best CX content I’ve ever found, uniting concepts and application.”
Experts + Beginners!
Fully recommended!”